QA Analyst

2 days ago

Makati City, National Capital Region, Philippines OpenDoor Professional (Green Zukini Corporation) Full time

As a Quality Assurance Analyst you are tasked with doing daily audits of calls or chats and provide immediate reports on what happened or a summary of the calls and chats.

Responsibilities

  • Audit Calls
  • Create Daily Reports
  • Validate Sales
  • Provide Feedback to agents

Qualification

  • Should have knowledge in Excel for simple report creation.
  • Should have at least 6 months of BPO experience.
  • Experience in coaching agent is a plus but not a must.
  • Must have an idea for Quality Analyst role or SME
  • Willing to work onsite : SHARVD 112 Valero Tower, Salcedo Village, Bel-Air, Makati City
  • Can Start Asap

Please send your CV to -

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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