IT Technical Trainer

4 days ago

Manila, National Capital Region, Philippines UpSkill MNL Full time ₱100,000 - ₱120,000 per year


The IT Technical Trainer is responsible for the delivery of Power Platform (Power Apps and Power Automate) training to WTW colleagues across businesses and geographies. The IT Technical Trainer will design, develop and facilitate online training and will create supplemental training materials as needed (i.e., user guides, videos, job aids, graphics) that are functional, engaging, informative, and consistent with sound instructional design principles. 

This is a full-time, year-round position, in our Manila office, working in a hybrid setup within the Manila Global Service Delivery (GSD) Center Enterprise Technology Organization.

Key Responsibilities:

  • Effectively master, train, and evaluate all learning objectives from the Microsoft Power Platform (Power Apps, Power Automate) course curriculum and rollout other technical courses in the future
  • Facilitate learning in a creative, interactive, and enthusiastic global learning environment
  • Design and develop online, classroom, and blended learning materials using instructional design software such as Articulate Storyline and Articulate Rise
  • Maintain and develop learning programs using a project management approach across cross-functional teams, including needs assessment, solution development, delivery, tracking, and continuous improvement.
  • Consult with subject matter experts (SME) to ensure training information is current and accurate
  • Track, evaluate, and report training effectiveness
  • Support and train other facilitators as needed
  • Act in a compliant, professional manner at all times
  • Cultivate strong working relationships across multiple geographies and time zones

Qualifications:

  • At least 2 years working as an IT Technical Trainer
  • Background working in the IT industry is strongly preferred
  • Experience training in Microsoft Power Platform (specifically Power Apps and Power Automate) is strongly preferred.
  • Experience training other technical topics such as automation, programming, technical certification courses is strongly preferred.
  • Experience learning new technical topics and delivering training on these topics is strongly preferred.
  • Exceptional public speaking and presentation skills required. Fluency in English, both spoken and written are a must.
  • Excellent project management skills
  • Excellent communication, interpersonal and influence skills. Ability to write and speak effectively to a variety of audiences, and to convey messages with clarity and brevity
  • Must demonstrate an aptitude for understanding and using various learning technologies
  • Ability to work well both independently and with others in a fast paced, dynamic, virtual environment

Must Have Requirements:

  • IT Trainer experience
  • Familiarity with Cloud Operations
  • Power Platform experience

You may also submit your resume at



Package Details

  • Technical Trainer

    6 days ago

    Manila, National Capital Region, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description:Develops and leads technical training programs for the company's dealerships, focusing on automotive servicing, vehicle fundamentals, and troubleshooting to ensure optimal vehicle performance and customer satisfaction.Establishes and monitors key performance indicators (KPIs) for training initiatives, conducting regular evaluations through...

  • Sales Trainer

    6 days ago

    Manila, National Capital Region, Philippines Intelligent Technical Solutions Full time ₱6,278,400 - ₱6,287,600 per year

    Job Description:TheSales Trainersupports the learning development of both Inside and Outside Sales teams through onboarding and ongoing training. This role builds product knowledge, strengthens communication skills, and ensures the Sales team can confidently position Cybersecurity services while reinforcing client value. By focusing on both skill development...

  • Sr. Technical Support Trainer

    6 days ago

    Manila, National Capital Region, Philippines NICE Systems Full time ₱1,500,000 - ₱2,500,000 per year

    TheSr. Technical Support Trainer has the primary duties of creating, developing and enhancing training programs and curriculum for new hire and production engineers. This role also requires facilitation of  training for new hire employees as needed; provide coaching and feedback for the development of new hires to help promote a customer-centric...

  • Sr. Technical Support Trainer

    6 days ago

    Manila, National Capital Region, Philippines NICE Full time ₱900,000 - ₱1,200,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.The Sr. Technical Support Trainer has the primary duties of...

  • Implementation Services Technical Trainer

    6 days ago

    Manila, National Capital Region, Philippines Five9 Full time ₱1,200,000 - ₱2,400,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Virtual Trainer

    6 days ago

    Manila, National Capital Region, Philippines SupportNinja Full time $30,000 - $60,000 per year

    Are you a natural communicator with a passion for helping others succeed? Do you thrive in virtual environments and love the idea of empowering users through live, interactive training? If so, we want you on our team We're on the hunt for adynamic and enthusiastic Trainerto deliver engaging, instructor-led webinars.Work Set-Up:Fully RemoteEquipment:Bring...

  • Copilot/ AI Trainer

    6 days ago

    Manila, National Capital Region, Philippines Yeaps Corporation Full time ₱360,000 - ₱600,000 per year

    We're seeking a Trainer to deliver hands-on sessions on Microsoft 365 Copilot and Copilot Chat. You'll guide professionals and educators through prompt creation, AI workflows, and Copilot features across Microsoft apps.What You'll Do:Facilitate engaging, step-by-step Copilot training sessionsTeach prompting techniques and real-world AI use casesCustomize...

  • Trainer and Assessor

    4 days ago

    Manila, National Capital Region, Philippines Wingman Group PTY Full time ₱40,000 - ₱60,000 per year

    Job description We are seeking a dedicated Trainer and Assessor to join our Administration department at Wingman Group PTY LTD. As a Registered Training Organization (RTO), we are committed to providing high-quality training and assessment services.If you are passionate about education and have a strong background in training and assessment, we would love...

  • Junior Trainer – SaaS/Software Webinars

    6 days ago

    Manila, National Capital Region, Philippines SupportNinja Full time $15,000 - $30,000 per year

    Are you a natural communicator with a passion for helping others succeed? Do you thrive in virtual environments and love the idea of empowering users through live, interactive training? If so, we want you on our team We're on the hunt for a dynamic and enthusiastic Trainer to deliver engaging, instructor-led webinars.Work Set-Up: Fully RemoteEquipment: Bring...

  • BPO Technical Support

    2 days ago

    Manila, National Capital Region, Philippines POWER IT SERVICES Full time $160,000 - $320,000 per year

    Summary:Provide technical assistance to customers for Teleperformance's technology or telecommunications clients.Responsibilities:• Assist customers via phone, chat, or email• Troubleshoot device, app, or connectivity issues• Handle account and subscription concerns• Log all cases and follow up until closure• Maintain KPIs (AHT, QA,...