
Customer Service Assistant for Supermarket
24 hours ago
About the role
We are seeking a talented and customer-focused Customer Service Assistant to join our thriving supermarket team in Cubao, Quezon City. As a fulltime employee, you will play a crucial role in delivering exceptional customer service and creating a positive shopping experience for our valued customers.
What you'll be doing
- Providing friendly and efficient assistance to customers at the checkout counter and throughout the supermarket
- Accurately processing customer transactions, including cash handling and returns
- Answering customer inquiries and resolving any issues or complaints in a professional and timely manner
- Maintaining a clean and well-organised supermarket floor to ensure a pleasant shopping environment
- Assisting with inventory management and stock replenishment as needed
- Adhering to all company policies, procedures and safety regulations
What we're looking for
- Previous experience in a customer service or retail role, preferably in a supermarket or grocery store setting
- Strong communication and interpersonal skills with the ability to provide excellent customer service
- Excellent numeracy skills and attention to detail for accurate cash handling and transactions
- Ability to work efficiently and effectively in a fast-paced, team-oriented environment
- Flexibility to work a range of shifts, including weekends and public holidays
- A positive, friendly and customer-focused attitude
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