Collection Officer

6 hours ago

Caloocan City Central Post Office P, Philippines MEGATITAN Full time ₱216,840 - ₱360,840 per year

JOB DESCRIPTION

Job Title : COLLECTION OFFICER

Work Location : Wawa, Taguig City.

Department : RETAIL OPERATIONS

Report to : BRANCH MANAGER

JOB PURPOSE:

The Branch Collection Officer is responsible for timely and effective collections of past due accounts of the assigned branch.

DUTIES AND RESPONSIBILITIES:

1. Collection Targets Achievement:

  • Timely collection of past-due accounts through field activities and coordination with branch management.

  • Collaborate with team members to meet and exceed collection targets.

2. Credit Applicant Investigation:

  • Conduct thorough credit investigations and verifications.

  • Ensure accurate and complete information for credit decisions.

3. Account Monitoring:

  • Monitor unpaid accounts daily and develop action plans for collection.

  • Regularly update account information for accurate records and proactive debt recovery.

4. Customer Service:

  • Issue collection notices with clear obligations and responsibilities.

  • Address inquiries, explain contract terms, and provide after-sales support.

5. Compliance and Safety:

  • Issue collection receipts for all payments received from customers.

  • Follow safety protocols during fieldwork.

  • Maintain service unit care and registration per regulatory standards.

Job Type: Full-time

Pay: Php18,070.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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