Customer Care Admin

8 hours ago

Poblacion Metro Manila, Philippines Cartrack SEA Full time ₱280,000 - ₱420,000 per year

Do you take ownership, embrace challenges, and love problem-solving?

If you are a customer service superstar, able to remain calm when customers are frustrated and have experience working with computers, we'd like to meet you

Karooooo is one of the largest vehicle telematics companies globally with almost 2,000,000 active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Appreciate your perusal on our company background prior to the interview.**Karooooo

Responsibility:

  • Maintaining a positive, empathetic, and professional attitude toward customers always.

  • Explain the different applications on our platform to customers and enhance Cartrack's position as the technology partner of choice.

  • Train customers on how to derive the most value from our Software-as-a-Service platform.

  • Ensure customer satisfaction and provide professional customer support.

  • Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop.

  • Responding promptly to customer inquiries and communicating with customers through various channels.

  • Providing feedback on the efficiency of the customer service process.

  • Identify opportunities to sell additional services and or Cartrack software applications to clients.

  • Compile daily efficiency and productivity reports.

Requirements:

  • Diploma/Bachelors Degree in any field with outstanding academic performance or equivalent industry experience

  • Experience in customer service.

  • Proficient in English and Filipino.

  • Tech-savvy and computer literate.

  • Excellent communication and interpersonal skills.

  • Hands-on and a positive attitude.

  • Team player with a high level of energy and able to work independently.

  • Customer Care Team Lead

    6 hours ago

    Poblacion, Metro Manila, Philippines Cartrack SEA Full time ₱1,800,000 - ₱2,500,000 per year

    Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?Do you take ownership, embrace challenges, and love problem-solving?Karooooo is one of the largest vehicle telematics companies globally with almost 2,000,000 active users and collecting 50 billion data points, on the low end, on a monthly...

  • BPO Customer Care Associate

    4 weeks ago

    , Metro Manila, Philippines NTT DATA North America Full time

    Job Title Customer Care Specialist (Tier 1) Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team‑driven and fast‑paced work environment. Successful incumbents will have a...

  • Customer Care Coordinator

    8 hours ago

    Bonifacio Global, Metro Manila, Philippines Eastvantage Business Solutions Inc. Full time ₱25,000 - ₱40,000 per year

    Join our team as a Customer Service Representative and play a key role in delivering compassionate, high-quality care to women navigating menopause. You'll be the first point of contact through live chat and other digital channels, handling patient inquiries with empathy, professionalism, and precision.From assisting with appointment scheduling to guiding...

  • Customer Care Representative

    4 weeks ago

    , Metro Manila, Philippines South Asialink Finance Corporation Full time

    JOB OBJECTIVE Responsible for answering customer questions, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES Deals directly with internal and external customers by phone, electronically or face-to-face. Responds promptly to incoming customers inquiries. Handles and resolves customer...

  • Customer Care Specialist

    2 weeks ago

    Ortigas, Metro Manila, Philippines Acquire Intelligence Full time ₱250,000 - ₱500,000 per year

    At Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you're passionate about making a real...

  • Financial Admin

    8 hours ago

    Manila, National Capital Region, Philippines BLUE CHIP ADMIN SERVICES PTY LTD Full time ₱80,000 - ₱120,000 per year

    We are looking for a productive and keen to details Financial Admin (SMSF Accounting department) to join our team and become a valuable member of the company.We are in a remote setup, but candidatesmust live around Metro Manila, Philippinesonly.Interested applicants may submit your resume inSummaryAssists in the preparation of the SMSF tax returns of the...

  • Customer Success Lead

    7 hours ago

    Manila, National Capital Region, Philippines Abby Care Full time ₱1,200,000 - ₱2,400,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Pharmacist/Admin

    2 weeks ago

    Ortigas, Metro Manila, Philippines Arambulo Dermatology Center Full time ₱150,000 - ₱250,000 per year

    We're Hiring: Pharmacist (with Admin & Compounding Skills) Asian Hair Restoration Center – Edsa Shangrila MallAsian Hair Restoration Center is looking for a licensed Pharmacist to join our growing teamResponsibilities:Compound customized hair loss medications and topical formulationsManage medication inventory and ensure compliance with regulationsAssist...

  • Specialist, Customer CARE

    6 hours ago

    Manila, National Capital Region, Philippines Vista Full time ₱250,000 - ₱500,000 per year

    Specialist – Customer Care (German)Position Title: Specialist, Customer Care (German)Department: CARE OperationsDomain: Customer CareJob level: SU Reports to: Supervisor, CARE OperationsWho We Are:Our Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services. We're obsessed with...

  • Specialist, Customer CARE

    6 hours ago

    Manila, National Capital Region, Philippines Vista Full time ₱200,000 - ₱250,000 per year

    Specialist – Customer CarePosition Title: Specialist, Customer CareDepartment: CARE OperationsDomain: Customer CareJob level: SU Reports to: Supervisor, CARE OperationsWho We Are:Our Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services. We're obsessed with enabling small and...