Customer Care Representative
4 weeks ago
JOB OBJECTIVE Responsible for answering customer questions, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES Deals directly with internal and external customers by phone, electronically or face-to-face. Responds promptly to incoming customers inquiries. Handles and resolves customer complaints in a professional manner and within quality standards. Communicates and coordinates with internal departments concerned regarding the inquiries and concerns of customers. Keeps and maintains records of customer inquiries, comments, complaints, conversations, transactions and actions taken. Keeps Management informed of customers’ issues, concerns and complaints. Informs clients/customers about the payment process and their payment balance. Prepares and submits weekly report of total calls made to clients/customers. Performs other functions and duties that may be assigned from time to time. JOB SPECIFICATIONS Graduate of any four-year Business Course With at least six (6) months customer service experience Must have knowledge on customer service principles and practices Has the ability to build and maintain good relationship with clients With exceptional problem-solving skills and excellent attention to details and accuracy Computer proficient especially Microsoft Word, PowerPoint and Excel. #J-18808-Ljbffr
-
Customer Care Representative
4 weeks ago
, Davao Region, Philippines Worksavers Personnel Services, Inc. Full timeJoin to apply for the Customer Care Representative role at Worksavers Personnel Services, Inc. Be among the first 25 applicants. Responsibilities Provide exceptional customer service by answering inquiries and resolving issues in a timely manner. Assist customers with product selection and recommendations based on their needs. Maintain accurate records of...
-
Customer Care Representative
4 weeks ago
, Davao Region, Philippines Metacom Careers Full timeJoin to apply for the Customer Care Representative role at Metacom Careers 3 days ago Be among the first 25 applicants Join to apply for the Customer Care Representative role at Metacom Careers Get AI-powered advice on this job and more exclusive features. Are you passionate about delivering top-notch customer service? Join our dynamic team as a Customer...
-
Customer Care Representative
4 weeks ago
, Davao Region, Philippines Talent Outsourcing Channel Solutions Full timeJoin to apply for the Customer Care Representative role at Talent Outsourcing Channel Solutions Responsibilities Provide exceptional customer service via phone, email, and chat. Resolve customer inquiries and issues efficiently. Maintain a positive attitude and demonstrate empathy. Document interactions and feedback accurately. Collaborate with team members...
-
Customer Care Representative
4 weeks ago
, Davao Region, Philippines Virginia Food, Inc. Full timeJoin to apply for the Customer Care Representative role at Virginia Food, Inc. Workbase: Tibungco, Davao City Responsibilities The CCC is responsible for building harmonious relationships with customers. They also monitor delivery transactions and spearheads third‑party logistics sourcing to satisfy fleet requirements. Benefits Free pre-employment check-up...
-
Customer Care Representative
2 weeks ago
, Metro Manila, Philippines StoreHub Full timeAre you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in...
-
Customer Care Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Acquire Intelligence Full time ₱250,000 - ₱500,000 per yearAt Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you're passionate about making a real...
-
BPO Customer Care Associate
4 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeJob Title Customer Care Specialist (Tier 1) Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team‑driven and fast‑paced work environment. Successful incumbents will have a...
-
, Metro Manila, Philippines Acquire Intelligence Full timeAt Acquire Intelligence , our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real...
-
Health Care Representative
4 weeks ago
, Davao del Sur, Philippines InLife Health Care Full timeGraduate of any 4-year college course, medical allied (preferred). Experience in insurance / HMO and value‑adding services preferred. Good communication, coordination, and negotiation skills. With BPO experience handling healthcare account is an advantage but not required. Okay for project‑based employment. Can start ASAP. A. JOB PURPOSE The HMO...
-
Customer Care Representative
2 weeks ago
Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱32,000 - ₱864,000 per yearSun Life Financial, a global leader in insurance and financial services, is expanding its Customer Care Team in BGC, Taguig City Join a world-class organization that values people, growth, and purpose. Be part of a team that provides top-tier customer support to Sun Life's Canada and U.S. clients, handling inquiries on claims, benefits, and...
