Community Manager

13 hours ago

Work from Home, Philippines Golden Pencil Full time

A Community Manager (CM) should have exceptional oral and written communication skills and is able to develop engaging content. This person should be a 'people person' with great customer service skills and the ability to moderate online and offline conversation with our community.

Duties and Responsibilities:

  • Reports to assigned supervising officers - Social Media Specialist, Account Managers and up
  • Sets and implements social media and communication campaigns to align with marketing strategies
  • Provides engaging messages and ads for social media accounts
  • Responds to comments and customer queries in a timely manner
  • Monitors and report on feedback and online reviews
  • Organizes and participates in events to build community boost brand awareness
  • Coordinates with client marketing, PR and communications teams to ensure brand consistency
  • Builds relationship with customers, potential customers, industry professionals
  • Stays up-to-date with client products and digital technology trends
  • Performs other work assigned

Requirements:

  • Must have Bachelor's Degree in Marketing, Arts, English or any related field
  • Has excellent verbal and writing communication skills
  • Is keen with details and well organized
  • Is good in prioritizing and time management
  • Has excellent skills in MS Office, Google Workspace, Zoom, MS Teams and other online meeting and working platforms
  • Ability to identify and track relevant community metrics

Job Type: Full-time

Benefits:

  • Work from home

Work Location: Remote

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