Communications Assistant

1 day ago

Work from Home, Philippines Hostimus Full time

About the Role

We are looking for a reliable and detail-oriented Communications Assistant to support our U.S.-based team. This role is critical to maintaining clear, timely communication with clients and prospective customers. You will be responsible for responding to inquiries, managing inbound communications, and assisting with administrative tasks as needed.

This position is ideal for someone who is organized, professional, and comfortable communicating with both existing clients and new prospects in a fast-paced environment.

Key Responsibilities

Client & Prospect Communication

  • Respond to inbound client messages via email, chat, and other communication platforms
  • Communicate with new prospects, answer initial questions, and route qualified inquiries to the appropriate team member
  • Maintain a professional, friendly, and helpful tone in all communications

Administrative Support

  • Assist with general administrative tasks as needed
  • Update CRM records and communication logs
  • Organize inboxes, messages, and follow-ups
  • Support internal team members with documentation and coordination

Operational Support

  • Monitor communication channels during U.S. business hours
  • Escalate urgent or complex issues to the appropriate team member
  • Follow established processes and SOPs to ensure consistent communication quality

Required Qualifications

  • Excellent written and verbal English communication skills
  • Strong attention to detail and organization
  • Ability to work night shifts aligned with U.S. time zones
  • Comfortable communicating with clients and prospects
  • Basic computer skills and familiarity with email, chat tools, and CRMs
  • Reliable internet connection and a quiet work environment

Preferred Qualifications

  • Prior experience in customer support, communications, or administrative roles
  • Experience working with U.S.-based clients
  • Familiarity with CRM systems (e.g., HubSpot, Bitrix24, or similar)
  • Ability to manage multiple conversations and tasks simultaneously

What We Offer

  • Fully remote position
  • Stable night-shift schedule
  • Long-term growth opportunities within the company
  • Training, SOPs, and ongoing support
  • Collaborative and supportive team environment

Job Type: Full-time

Pay: Php17, Php35,709.00 per month

Benefits:

  • Work from home

Application Question(s):

  • What monthly salary are you comfortable with?

Work Location: Remote

  • HOA Community Assistant

    1 day ago

    Work from Home, Philippines NEGROS LONGLIFE CORPORATION Full time

    Location: Work from HomeType of Employment: Full-time or Part-time (depends on client requirements)Work Shift: US Business HoursAbout UsOurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote...

  • Community & Spiritual Marketing Assistant (Philippines)

    1 day ago

    Work from Home, Philippines Dowsing-Inforenergetics Ltd. Full time

    Have you ever thought that just two hours a day could become a bridge of calm, clarity, and hope for people who truly need it?That your gentle presence, carefully chosen words, and empathetic way of communicating could make spirituality feel safe, not strange?Now you have that opportunity.We are looking for a Community & Spiritual Marketing Assistant to help...

  • Tiktok Shop Community Management

    23 minutes ago

    Work from Home, Philippines NJT Consultancy Full time

    Job Title: Tiktok Shop Community Management & Paid Collaboration VAWe're looking for a Virtual Assistant experienced in community management and influencer/affiliate coordination to support our TikTok Shop operations.Responsibilities:Communicate and build relationships with TikTok influencers and affiliates.Manage and grow the Discord channel for affiliates...

  • Fundraising and Communications Officer

    49 minutes ago

    Work from Home, Philippines The Reef-World Foundation Full time

    HOW TO APPLYPLEASE DO NOT APPLY THROUGH INDEEDPlease fill out the form on our website (link below) including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)https://reef-TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job...

  • Communications and Social Media Specialist

    40 minutes ago

    Work from Home, Philippines Prime Virtual Full time

    About the Role:We are looking for a Communications and Social Media Specialist to join our growing team This role is ideal for someone who is creative, detail-oriented, and passionate about digital communication. You will play a key role in shaping our brand presence online, engaging with our audience, and ensuring our messaging is consistent, professional,...

  • Executive Assistant

    6 minutes ago

    Work from Home, Philippines My Virtual Mate Full time

    Position: Full-Time Executive Assistant (B2B SaaS | Remote)Schedule: 9:00 AM – 5:00 PM ESTWe're looking for a highly organized, proactive, and emotionally intelligent Executive Assistant to support the Founding team. This role goes beyond admin work—you'll act as an extension of the executive, managing workflows, and communication.What you'll do:Manage...

  • Executive Assistant

    49 minutes ago

    Work from Home, Philippines Powerop Business Systems Full time

    We are hiring a remote Executive Assistant to support leadership at our company. This role is for someone highly organized, proactive, and comfortable managing multiple priorities in a fast-moving environment.You will be the right hand of leadership, helping keep schedules, communication, and daily operations running smoothly.What You'll Be DoingManage...

  • Virtual Assistant

    1 day ago

    Work from Home, Philippines Fit Temple 365 Full time

    About the RoleWe are seeking a reliable, detail-oriented Virtual Assistant to support our team with administrative, data entry, research, scheduling, and communication tasks. You will play an important role in helping prepare reports, support our Senior Administrative Virtual Assistant, assist with patient coordination, and contribute to our marketing and...

  • Executive Assistant

    1 day ago

    Work from Home, Philippines BESTREND VENTURES CORPORATION Full time

    Job Title: Personal/Executive AssistantLocation: Eastern Time Zone / Night shift Manila time zoneEmployment Type: Full-TimeCompany Overview:Talently Staffing is committed to connecting exceptional talent with leading companies. We are currently seeking a dedicated Personal/Executive Assistant to provide robust support to our team.Key Responsibilities:Manage...

  • Executive Assistant

    1 hour ago

    Work from Home, Philippines Hyre Full time

    Hyre, formerly Hey Lieu is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.Job OverviewWe are seeking a highly organized and proactive Executive Assistant to...