Operations Team Leader
5 days ago
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Job Description
The
OGP Operations Team Leader
is responsible for overseeing day-to-day agent operations, ensuring smooth handovers, and maintaining timely coordination with internal teams and external partners. This role plays a key part in driving operational efficiency, vendor management, and cost oversight within the OGP/OSP framework.
Key Responsibilities
Performance Monitoring & Reporting
- Track and compile OGP/OSP Key Performance Indicators (KPIs).
- Prepare performance reports and presentations for leadership.
- Organize OGP/OSP committee meetings and cross-functional forums.
Vendor Management
- Support tender preparation and vendor selection processes.
- Assist in negotiating contract terms and managing documentation.
- Coordinate training and internal communication during new Local Transport onboarding.
- Provide ongoing support and consultation to Local Transport partners.
Cost & Financial Oversight
- Validate vendor invoices and monitor contractual and ad hoc expenses.
- Assist in cost analysis and volume tracking to ensure financial alignment.
Qualifications
- Bachelor's degree in Business, Logistics, Industrial Engineering, or related discipline.
- 1–3 years of experience in logistics, vendor management, or operations support.
- Strong analytical and organizational skills.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word).
Employee Type
Permanent
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