Hub Coordinator
7 days ago
Department Operations
LevelExperienced (Team Lead)
LocationPhilippines - Manila
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
- Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
- Create, review, and validate Hub reports.
- Assist the Customer Support team with call-outs to resolve customer escalations.
- Implement process improvement initiatives and projects to enhance hub productivity.
- Handle payment transactions and associated payment processes.
- Coordinate with agency coordinators to oversee agency teams.
- Perform other tasks as required to support hub operations
Requirements:
Bachelor's Degree Holder
At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated Cluster
Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
-
Hub Coordinator
6 days ago
Manila, National Capital Region, Philippines SPX Express Full timeJob DescriptionAssist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.Create, review, and validate Hub reports.Assist the...
-
Hub Coordinator
7 days ago
Manila, National Capital Region, Philippines SPX Express Full timeJob DescriptionAssists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.Conducts team briefing and documents minutes of the meetingSupports in monitoring the hub's performance by ensuring high productivity levels and Hub...
-
Hub Coordinator
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeDepartment OperationsLevelEntry LevelLocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
-
Hub Lead
1 week ago
Manila, National Capital Region, Philippines SPX Express Full timeJob DescriptionOversee daily hub operations, ensuring smooth and efficient functioning.Ensure adherence to established procedures, policies, and regulations.Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.Drive continuous improvement in key performance indicators (KPIs) for the hub.Implement process improvement...
-
Operations Coordinator
1 week ago
Manila, National Capital Region, Philippines Subcontractor Hub Full timeAbout the role:Sunpayment Hub is seeking a highly motivated and experienced Operations Coordinator to join our teamIn this role, you will oversee daily operations channels and programs.JOB RESPONSIBILITIES:Oversee projects from start to finishPoint of contact for Sales SourcesWork within the group to identify gaps in system and processProvide Sales Channel...
-
Allocations Coordinator
1 day ago
Manila, National Capital Region, Philippines SPX Express Full timeJob DescriptionPre planning of Vehicle Allocation for hub to hubDispatching of allocated fleetSource out fleet based requirements neededMonitoring of present vehicles versus the committed fleetCoordinate with providers for vehicle availability statusRequirementsBachelor's Degree in the related fieldMust have work experience in the related fieldPeople...
-
RC transport Coordinator
2 days ago
Manila, National Capital Region, Philippines SPX Express Full timeJob DescriptionThis role entails planning, allocating, and overseeing the seamless and efficienttransfer of trucks. This position encompasses monitoring activities within Regional Centers(RC), supervising linehaul operations from RC to Hubs, and providing timely updatesto stakeholders regarding shipment status. Additionally, the role maintainsprecise...
-
RC Transport Coordinator
1 day ago
Manila, National Capital Region, Philippines SPX Express Full timeJob DescriptionSupplier Management:Cultivate and manage strong relationships with vendors in line with day-to-day Ops.Fleet and Route ManagementSchedule truck arrival and departure effectively to reduce idle time, utilizing real-time adjustments.Develop optimal truck routing and implement strategies to maximize route efficiency and truck utilization while...
-
Manila, National Capital Region, Philippines JPMorgan Chase Full timeJoin our team and make your mark by ensuring a seamless and compliant onboarding experience for our clients. Be at the heart of Wealth Management Client Operations, where your attention to detail and partnership skills will drive operational excellence. Job Summary:As an Account Opening Approval Hub Associate in Wealth Management Client Operations, you will...
-
Traffic Manager/Project Coordinator
1 week ago
Manila, National Capital Region, Philippines Staff4Me Full timeThe Traffic Manager acts as the operational hub for E&T projects, coordinating deliverables, monitoring progress in Smartsheet, communicating with project managers and directors, and keeping editorial and design teams aligned throughout the project lifecycle. This role is essential in maintaining efficiency, quality, and timeline discipline.Responsibilities...