Hub Coordinator

6 days ago

Manila, National Capital Region, Philippines Shopee Full time ₱1,200,000 - ₱2,400,000 per year

Department Operations

LevelExperienced (Team Lead)

LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
  • Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
  • Create, review, and validate Hub reports.
  • Assist the Customer Support team with call-outs to resolve customer escalations.
  • Implement process improvement initiatives and projects to enhance hub productivity.
  • Handle payment transactions and associated payment processes.
  • Coordinate with agency coordinators to oversee agency teams.
  • Perform other tasks as required to support hub operations

Requirements:

  • Bachelor's Degree Holder
  • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment
  • Experience in payments processing or similar function
  • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
  • Willing to be assigned anywhere in the designated Cluster
  • Able to do shift work depending on agreed team schedules
  • Must have a continuous learning mindset; able to do administrative and other tasks in hub operations

  • Hub Coordinator

    4 days ago

    Manila, National Capital Region, Philippines SPX Express Full time ₱400,000 - ₱600,000 per year

    Job DescriptionAssist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.Create, review, and validate Hub reports.Assist the...

  • Hub Coordinator

    6 days ago

    Manila, National Capital Region, Philippines SPX Express Full time ₱25,000 - ₱50,000 per year

    Job DescriptionAssists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.Conducts team briefing and documents minutes of the meetingSupports in monitoring the hub's performance by ensuring high productivity levels and Hub...

  • Hub Coordinator

    6 days ago

    Manila, National Capital Region, Philippines Shopee Full time

    Department OperationsLevelEntry LevelLocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Hub Lead

    7 hours ago

    Manila, National Capital Region, Philippines Shopee Full time

    Department OperationsLevelExperienced (Team Lead)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Operations Coordinator

    6 days ago

    Manila, National Capital Region, Philippines Subcontractor Hub Full time

    About the role:Sunpayment Hub is seeking a highly motivated and experienced Operations Coordinator to join our teamIn this role, you will oversee daily operations channels and programs.JOB RESPONSIBILITIES:Oversee projects from start to finishPoint of contact for Sales SourcesWork within the group to identify gaps in system and processProvide Sales Channel...

  • Operations Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Subcontractor Hub Full time ₱660,000 - ₱720,000 per year

    About the role:Sunpayment Hub is seeking a highly motivated and experienced Operations Coordinator to join our teamIn this role, you will oversee daily operations channels and programs.JOB RESPONSIBILITIES:Oversee projects from start to finishPoint of contact for Sales SourcesWork within the group to identify gaps in system and processProvide Sales Channel...

  • RC Coordinator

    6 days ago

    Manila, National Capital Region, Philippines Shopee Full time $40,000 - $60,000 per year

    Department OperationsLevelExperienced (Team Lead)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Allocations Coordinator

    4 days ago

    Manila, National Capital Region, Philippines Shopee Full time ₱600,000 - ₱800,000 per year

    Department OperationsLevelExperienced (Individual Contributor)LocationPhilippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Scheduler Coordinator

    8 hours ago

    Manila, National Capital Region, Philippines CallTek Full time

    We are seeking a highly resourceful and dependableScheduler Coordinatorto act as the central operational hub for our team. This pivotal, on-site role is responsible for ensuring client satisfaction and caregiver reliability through expert coordination and strong communication.The Scheduler Coordinatormust excel at managing complex scheduling systems, making...

  • Merchandising Project Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Radix HR Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:The Project Coordinator – Local Operations is responsible for overseeing daily project execution in the assigned area, ensuring alignment with KPIs from HQ. The role covers manpower sourcing and management, routing and scheduling, inventory and hub maintenance, budget handling, reporting, and troubleshooting. This position also serves as a...