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Call Center Agent

2 weeks ago


Quezon City, National Capital Region, Philippines Sapient Global Services Full time

We are mass hiring for Call Center Agents as prior in our Quezon City site

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

Qualifications:

  • With good communication skills
  • At least conversant in the English language
  • Computer Literate
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person