Digital Functional Coordinator

5 days ago

Quezon City, National Capital Region, Philippines HRTX Full time ₱450,000 - ₱550,000 per year


The Functional Coordinator will act as the key partner for our global business units to oversee the end-to-end global registration process, including configuration, issue resolution, and on-site management. 

You will gather the requirements from the business and coordinate all the activities to configure online registration into the eCommerce platform (Magento). 

You will build strong relationships with the Functional Support Analysts to understand timescales and project manage the process. You will build strong relationships with the technical teams to resolve issues and be the liaison between the business and the technical teams. You will have strong project management, account management, and communication skills.

Role Responsibilities

  • Responsible for ensuring all in-house registration requirements are gathered from the Business Units and briefed into the Functional Support Analysts
  • Act as key liaison / account manager between the BU and the Functional and Technical teams. Be first point of contact for all issues and ensure communication flows to the BU key contacts in a timely manner
  • Validate issues raised by BUs and escalate where required
  • Manage the daily workload of the Functional Support team
  • Understand the complex product architecture and the end-to-end processes, and the impact of these have on Mercury registration. Be able to identify if an issue is likely to be configuration or technical
  • Suggest and implement best practice and ways of working in collaboration with the Mercury product and Product Success teams
  • Build strong relationships with the Functional Support Analyst and technical teams

Essential skills and Experience

  • Strong project management and stakeholder management
  • Excellent written and verbal communication skills
  • Experience of working with internal customers
  • Experience of eCommerce systems
  • Taking ownership of technical issues and ensuring the right team are doing diagnosis, providing regular updates back to the BU
  • MS Office

Other Qualifications/Requirements:

  • Must be a Bachelor's/College Degree holder, any field
  • 3+ years of working experience in a related field
  • Experience working with digital product teams
  • Experience working with a multi-cultural organization across time zone and country boundaries
  • Excellent verbal and written communications skills in business English
  • Experience working with the software development lifecycle
  • CMS exposure (e.g. Adobe Experience Manager) a plus but not required
  • Effective communication of complex technical information

R


  • Client Support Coordinator

    7 days ago

    Quezon City, National Capital Region, Philippines Intrinsic Digital Full time ₱400,000 - ₱800,000 per year

    Join a Fast-Growing US Mobile Marketing Agency and Shape the Future of our Campaign & Client DataWe're hiring a detail-obsessed Client Support Coordinator to keep our client work running smoothly at Intrinsic Digital. You will be working as a direct employee, working closely and internally with our company (and clients) to maintain clean workflows, accurate...

  • Digital Marketing Coordinator

    7 days ago

    Quezon City, National Capital Region, Philippines Costal Leather Group, Inc. (Costal Bags) Full time ₱185,000 - ₱280,000 per year

    ABOUT THE JOB:Level: Entry, Full-timeSchedule: Monday to Friday, 8:30 am - 6:30 pm, Hybrid upon regularizationLocation: Headquarters, ATC Center, 148 Katipunan Ave., Quezon CityThe Digital Marketing Associate is responsible for managing Azta Urban Salon's digital presence and performance across all online channels. This role is the driving force behind the...

  • SAP Functional Consultant

    7 days ago

    Quezon City, National Capital Region, Philippines Adonai Software and Digital Technologies Corp. Full time ₱80,000 - ₱120,000 per year

    Role DescriptionThis is a full-time onsite role for SAP Functional Consultant. The role is primarily based in Quezon City. The SAP Functional Consultant will be responsible for analyzing business processes, implementing SAP Materials Management modules, and providing consulting services. Daily tasks will include interacting with clients, understanding their...

  • Digital Content Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines ELITE HAVENS Full time ₱450,000 - ₱600,000 per year

    Elite Havens, a leading provider of luxury vacation villas in Asia, renowned for its commitment to excellence, innovation, and exceptional guest experiences, is looking for a Digital Content Coordinator to join our dynamic team.Are you creative, strategic, and passionate about crafting engaging digital experiences? Do you thrive in a fast-paced environment...

  • Digital Coordinator

    5 days ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱5,000,000 - ₱14,000,000 per year

    Craft Data-Driven Impact Beyond Borders Shape global digital performance with precision, creativity, and strategy. This role gives you the international opportunity to make your mark in performance marketing while keeping your personal time intact. Enjoy a role designed for balance, growth, and meaningful impact in a fast-moving, data-driven industry. Job...

  • Meta Ads

    5 days ago

    Quezon City, National Capital Region, Philippines Intrinsic Digital Full time ₱520,000 - ₱780,000 per year

    Join a Fast-Growing US Mobile Marketing Agency and Shape the Future of our Meta Ad CampaignsWe're looking for a Digital Marketing Coordinator who knows how to get results on Meta platforms to join our in-house team at Intrinsic Digital. You will be working as a direct employee, working closely and internally with our company and clients.If you have solid,...

  • Digital Specialist

    7 days ago

    Quezon City, National Capital Region, Philippines JK Network Services Full time ₱500,000 - ₱600,000 per year

    BENEFITS:Mandated by the GovernmentLaptop suppliedRetirement StrategyNon-Taxable AllowanceDe minimis PermissionHMO (four dependents)Client Profile: This shared services company was founded 14 years ago and offers decision-making and problem-solving tools to professionals and businesses. It is a London-based division of a global provider of information...

  • Sales Associate with Electrical Engineer background

    7 days ago

    Quezon City, National Capital Region, Philippines Digital Compass Inc. Full time ₱300,000 - ₱600,000 per year

    As a Sales Associate, you will play a key function in achieving the financial goals set by Digital Compass Inc. In return, they shall be exposed to different people of different background and emerge a better and outgoing person with sales knowledge on the company's products and services.Responsibilities:Coordinate with clients and suppliersProcess sales...

  • Digital Content Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines Elite Havens Full time ₱250,000 - ₱500,000 per year

    I have a job opening who will be under my team, so the candidate will be directly reporting to me. Onsite, weekdays , Makati office (near Greenbelt and Makati Cinema Square), semi flexible schedule (can report to work between 7-9 AM). Kindly take note that this is a an entry level position. Fresh graduate - 2 years of experience preferred.Job title: Digital...

  • Digital Communications

    7 days ago

    Quezon City, National Capital Region, Philippines BruntWork Full time ₱1,500,000 - ₱3,000,000 per year

    This is a remote position. 20 hours a week Mon-Fri Flexible 8a-5p PSTPosition SummaryThe Digital Communications & Outreach Coordinator manages the organization's storytelling, branding, and visibility efforts. This role ensures the online presence accurately reflects the organization's mission, impact, and partnerships by creating engaging digital content,...