Healthcare Careers Start At Lipa

Requirements

• At least 1 year(s) of working experience in the related field is required for this position.
• Candidate must possess at least a High School Diploma on any course.
• Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
• Required skill(s): customer service.
• Required language(s): English.

Responsibilities

Your potential has a place here with TTEC's award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Lipa, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Lipa, Monday to Friday from 10am to 3pm at Level 2 of Robinsons Place Lipa, Mataas na Lupa.??

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one.

During a Typical Day, You'll

Answer incoming communications from customers

Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

Completed senior high school or high school (old curriculum)

One (1) year customer service experience or more (BPO or Non BPO)

Recognize, apply and explain your product or service knowledge

• Computer experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit for more information.

A Bit More About Your Role 

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to the team leader. You'll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Additional Info

• Salary between PHP 23,000.00 and PHP 26,000.00
• Location: Batangas, Calabarzon (Region IV-A).
• Full Time position(s) are available.
• Number of vacancies: 30.

About Us

We're guide by the values

• Lead every day:We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
• Do the right thing:We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
• Reach for amazing:We are innovators who make amazing things possible. We spark creativity and never accept can't.
• Seek first to understand:We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
• Act as one:We're stronger together — one company with one purpose and one team. We work together and have each other's backs.
• Live life passionately:We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Diversity and inclusion at TTEC

There's diversity. And then there's inclusion. We foster an inclusive culture where YOU are welcome to be well...YOU. So, join our team and bring your authentic self to work at TTEC

Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.

And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture

Committed to your development

We hear it every day. I want to grow. I want to learn. I want to elevate my career. And we're here for it With all the global changes we've all been through over the past few years, our commitment to giving you the tools, systems, and support you need to enhance your career has never been more important. It's everything from your new hire orientation (yay, welcome onboard), to understanding your performance goals and performing in your role, to continued training and development along the way.

It's all the ways we ensure you get what you need to succeed and reach your career goals. Did we mention we have over 10,880 free courses, certifications, and learning modules waiting for you in our TTEC Talent platform? Our goal is to bring more smiles to your face by helping you to elevate your career

Let's grow together