Sales Head/Sales Supervisor

Job description

Cost U Less Incorporated is a leading provider of interior finishes and furniture, catering to various interior needs. With a strong presence in the market for over 16 years, Cost U Less has been the go-to supplier of office and restaurant furniture in the Philippines.

Our growing company is hiring for Branch Head/Sales Supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities of a Branch Head/Sales Supervisor

• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills
• To manage quantity and quality of work
• Manage issues of poor performance from counselling sessions to formal first written warnings
• Manage first stage grievances
• To monitor the performance of the team and complete investigations as required
• To advise, coach and support Sales staff using structured performance management systems, as required
• Conduct end of shift debriefings with staff & assembly crews
• Conduct training including the delivery of Tool Box Talks and Induction process ensuring training is recorded via sign off sheets and updating relevant skills matrix
• Manage short term absence through company return to work system
• Maintain continuous and meaningful dialogue with the team in order to deal with issues or concerns before they become serious problems
• Supervise Sales Teams Initiative to meet or exceed customer requirement with respect to product, pricing, and delivery
• Participate in product development to meet or exceed customer requirements
• Monitor trends and reports as required staying abreast of customer needs, market pricing, new products and product development
• Physically Supervise Sales Team in demonstration of equipment and functionality for customer (at customer facility or in house)
• Keep abreast of incoming inventory, product features, accessories, and how they benefit customers
• Accurately identify products to complete orders which meet customer requirements
• Maximize company profits by negotiating pricing which will provide the best value for the customer
• Make Sure Sales Team Updates/maintains customer relations management system (CRM) information from phone calls, internet leads, mail campaigns, referrals and customer follow-up
• Respond to problems from vendors and/or customers with quick responsive actions
• Participate in the scheduling, coordination and set-up/take-down of trade shows, events and customer visits
• Be a subject matter expert(SME) on your customer needs
• Work with marketing to develop and improve sales tools
• Helps Sales Team meet target and quota which is a mixture of account activity and closed sales opportunities
• Supervise Initiatives and Quota on Prospecting of potential customers through cold calling, networking, and social media of Sales Team.
• Strong problem solving ability to meet customer needs
• Analyze customer requirements, research and qualify opportunities for increased sales
• Assist the Sales Team in managing the overall relationship with the customer from order to closing
• Build, grow, and lead a sales team capable of delivering on our very aggressive growth objectives servicing multiple industries
• Insure that requests for bids and quotes are answered in a timely and accurate manner
• Identify products accurately and negotiate pricing and terms with vendors/purchasing department to provide the best value for the customer and maximize Company profits
• Identify all unstated requirements associated with contracts
• Makes sure Sales Team Maintains records on potential opportunities/and follow-up on status
• Provides Training on Client Profiling and Strategies on Closing of Sale.
• Assist Sales Team in client presentations and communicate design concepts effectively
• Assist & Supervise Sales Team and Designer in Producing furniture options, selections, space planning, material selections, layout development, product pricing, material selection
• Participate in client, vendor and consultant meetings, Interfacing with client
• Assist the Sales Team in Providing Clients with Furniture & Interior Costings and Quotation at a timely manner
• Assist the Sales Team in Scheduling of site analysis, including survey of existing conditions and field measurements as the need may be
• Manage the performance of contracts/project within area of control to meet agreed targets
• Understand and meet customer requirements, obtaining feedback and resolving issues appropriately
• Monitor and ensure daily programmed outputs are met
• Staff scheduling, according to the needs of the Clients
• Assuring that Stock Level for Branch are available at all times
• Performs other functions in order to meet the requirements of the client, regulators and the business
• Prepare work schedules and assign tasks to personnel
• Oversee cleaning of Showroom and other common facilities

Required Skills and Qualifications for a Sales Executive

• Solid understanding of many of Cost U Less' products and services
• Effectively sells Cost U Less' offerings by building strategic relationships with partner/client decision makers
• Strong understanding of design principles and space planning
• Excellent communication and presentation skills
• Ability to work collaboratively in a team environment while also being self-motivated and independent.
• Supervision of Sales Team and Crew for the compliance of Sales Policies & Branch Rules & Guidelines to bring about the best Customer Experience.
• Carrying out all transactions in accordance with policies and procedures
• Relevant university degree or 3 years' related experience and/or training
• To Provide adequate Sales Training and Strategies like the Hunter" sales mentality, doesn't stop until the sale is closed.
• Experience in the manufacturing or construction industry is a HUGE plus
• A minimum of 3 years relevant experience in sales & operations planning
• Enjoys both taking responsibility and working with a team
• Ability to work in of either our Makati & Quezon City Showrooms
• Bachelor's degree in Marketing, IT, Economics, Business Management, Interior Design, Architecture or other related field is a PLUS
• Excellent leadership and people management skills, ideally within a unionised environment
• Ability to plan and implement change in operational service delivery
• Understands relevant legislation and compliance issues
• Ability to build and maintain excellent working relationships both internally and externally
• Energy and drive with the ability to motivate others

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion

Work Location: In person