Senior Payroll Specialist

Location: Hybrid - RCBC Makati

Schedule: Monday to Friday, 8:00 AM – 5:00 PM PHT

About the Company

Since 2016, Filta has been an award-winning, Australian-owned BPO partnering with forward-thinking businesses to build full-time teams in the Philippines and Colombia.

At Filta, we're not just an outsourcing company - we're a global community of talented people who care about doing great work the right way. We're building a place where great minds connect, collaborate, and make a lasting impact.

To make this happen, we need people who create meaningful experiences for those who matter most - our clients, our teammates, and future talent.

Join a team that values ownership, candour, and great service - for our clients and for each other.

We're now looking for a Senior Payroll Specialist to join our growing team.

Why You'll Love Working With Us

• HMO healthcare for you and 1 dependent (with COVID insurance)
• 20 combined SL/VLs per year, accrued from day one (10 credited post-regularization)
• 13th-month bonus + government-mandated benefits
• Computer provided + monthly internet allowance
• Access to work in one of our Manila-based offices
• Member Wellness Program to support balance and well-being
• Regularization drink to celebrate milestones
• Paid birthday leave + birthday cake
• Doona Days - additional leave credits for self-care, and mental reset
• Welcome gift pack + work anniversary gifts
• Year-End Party + Christmas hamper
• Regular social activities across teams and time zones

What You'll Be Doing

As our Senior Payroll Specialist, you'll report to a Philippines-based manager and work closely with the Operations team. You will ensure employees are paid correctly and on time by acting as a subject matter expert and problem solver. Your key responsibilities will include:

• Resolve Complex Calculations:
  Accurately calculate and process non-standard payments, including retroactive pay, bonuses, final checks, and adjustments.
• Ensure Regulatory Compliance:
  Stay current on all relevant Philippine tax and labor laws, ensuring the accurate and timely filing of taxes and mandatory contributions (Social Security, Philhealth, HDMF).
• Investigate and Reconcile Data:
  Perform detailed audits and General Ledger (GL) reconciliations of payroll data to prevent errors and ensure financial accuracy.
• Manage Vendor Performance:
  Serve as the main operational point of contact for the payroll vendor, ensuring 100% timeliness of deliverables and compliance with Service Level Agreements (SLAs).
• Drive Process Improvement:
  Evaluate payroll software (HRIS, Sprout, Xero), identify inefficiencies, and propose and implement automation tools or process changes.
• Handle Complex Inquiries:
  Act as the primary point of contact for employee payroll disputes, clearly explaining complex payroll concepts in a clear, easy-to-understand manner.

What You'll Bring

• Experience: 3 to 7 years of direct, full-cycle payroll experience, covering data entry, timecard management, tax filings, and year-end processing.
• Software Expertise:
  Proficiency with a major payroll system like Sprout or Xero, including system configuration and troubleshooting.
• Data Skills:
  Advanced proficiency in Microsoft Excel, including the ability to use pivot tables, lookup functions, and macros for data analysis and reporting.
• Expert Knowledge:
  Deep expertise in calculating, withholding, and remitting various payroll taxes and processing benefits and claims.
• Attributes:
  Proven problem-solving skills, meticulous attention to detail, and excellent written and verbal communication to explain complex payroll concepts.

Bonus Points For

• System Integration:
  An understanding of how payroll systems integrate with HRIS and time and attendance software.
• Project Leadership:
  Experience mentoring junior team members or leading small-to-medium process improvement projects.
• Annual Activities:
  Prior experience managing annual payroll activities such as 13th Month Pay, Tax Annualization, and year-end reporting.

Ready to Apply?

We're excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire.

Want to fast-track your application? Connect with Ninna on LinkedIn.

Important: This role is open to Filipino citizens only. Applications must be submitted in English.