Monitoring Specialist

2 weeks ago

San Fernando, Central Luzon, Philippines SolutionCX Full time ₱400,000 - ₱600,000 per year

Duties/ Responsibilities:

  • Manage and oversee the monitoring portals for Client systems
  • Utilize computerized systems to track and analyze solar systems
  • Provide communications such as emailing or calling contractors for onsite visits as well as being able to RMA any equipment
  • Utilize Google Suite and other software to assist with office tasks
  • Act as solar systems monitor for all company clients and be able to walk them through their portal when they receive PTO
  • Provide and analyze generated reports to recognize monitoring system errors and be able to troubleshoot remotely if possible
Requirements

Qualification:

  • Previous experience in data management systems
  • Minimum of 2 years experience as a Monitoring Specialist
  • Strong computer skills, including proficiency in Google Suite and other software applications
  • Excellent organizational and time management skills
  • Attention to detail and accuracy in data monitoring
  • Ability to multitask and prioritize tasks effectively
  • Customer service-oriented mindset
  • Ability to work independently and as part of a team
  • Good english written and communication skills
  • Experience in using the Enphase system is a plus
Benefits

Enjoy the following benefits:

  • Attractive salary and benefits, Work-life balance, fun and professional working environment
  • An open and honest culture where people are valued, treated fairly trusted, and empowered.
  • 13th-month pay bonus.
  • Health insurance package
  • Paid leave
  • Free-flowing coffee and hot chocolate
  • Cozy pantry area with fun and engaging entertainment area.
  • Company Activites and employee engagement program
  • Excellent office location in San Pedro City Laguna.
  • Additional pay such as ND, OT and holiday pay.

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