Branch Service Officer

2 days ago

Iligan, Northern Mindanao, Philippines City Savings Bank Full time ₱200,000 - ₱400,000 per year

About the role

As a Branch Service Officer at City Savings Bank, you will be responsible for providing excellent customer service and support to our valued clients at our Iligan City branch. This is a full-time position located in Iligan City, Lanao del Norte.

What you'll be doing

  • Greet and assist customers in a friendly and professional manner
  • Process customer transactions such as deposits, withdrawals, and account inquiries
  • Maintain accurate records and documentation of all customer interactions
  • Cross-sell bank products and services to meet customer needs
  • Provide information and guidance to customers on the bank's products, services, and policies
  • Contribute to the overall efficiency and success of the branch

What we're looking for

  • Minimum of 1 year of experience in a customer service or retail banking role
  • Strong communication and interpersonal skills with the ability to interact with customers from diverse backgrounds
  • Proficient in using computer systems and Microsoft Office applications
  • Excellent problem-solving and decision-making skills
  • A team player with a positive attitude and a commitment to providing exceptional customer service
  • Knowledge of banking regulations and compliance procedures is preferred

What we offer

At City Savings Bank, we are committed to creating a positive and supportive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Our employees also enjoy access to various learning and development programs to support their professional growth.

About us

City Savings Bank is a leading retail bank in the Philippines, with a strong presence in Iligan City and the surrounding areas. Our mission is to provide innovative and accessible financial services to our local communities. We pride ourselves on our commitment to excellent customer service, ethical practices, and a culture of continuous improvement.

If you are interested in this opportunity, please apply now.

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