On-call Specialist Contractor
3 days ago
Elder Care Homecare is seeking a dynamic On Call Specialist. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a remote role based in Davao Region, Philippines.
Elder Care has been in operation for over seven years, however our growth has dramatically increased over the last two.
As an On Call Specialist, you will be responsible for connecting with our clients and caregivers. The ideal candidate will have customer service experience, be able to build trust and operate with empathy, and have flexibility with their schedule. On a company wide level we hope you can help to support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together.
If you think you'd be a great fit and have a desire to make a difference in patient's lives, we would love to meet you
Responsibilities:
- Connecting with our clients and caregiver teams outside of regular EST hours
- Foster an alliance with Clients and Families regarding the schedule and care
- Optimize Caregiver's availability based on Client needs
- Confirm schedules with both Caregivers and Clients - communicating any changes
- Communicate with the Billing Dept. and verify Caregiver attendance
- Connect with HR Dept. regarding Caregiver's performance and employment
- Assist in the support and growth of our Caregivers
- Perform other administrative tasks and duties as assigned
What We're Looking For:
- 2+ years experience in Customer Service
- Proficiency with Clear Care Software is a plus
- Must have experience working in an office setting
- History of being efficient and organized while multi-taskig
- Ability to think critically to resolve disputes
- Flexibility around schedule
Job Type: Full-time
Pay: Php50, Php55,000.00 per month
Benefits:
- Work from home
Experience:
- Customer service: 2 years (Required)
Work Location: Remote
-
Technical Support Specialist
5 days ago
Davao City, Davao, Philippines TORCH Solutions on behalf of TORCH Solutions Full time ₱180,000 - ₱300,000 per yearTORCH Solutions on behalf of TORCH Solutions is hiring a Full time Technical Support Specialist role in Davao City, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱17,000 - ₱18,000 per monthResponsible for incoming calls from the customers, answering questions and...
-
Collections Specialist
5 days ago
Davao City, Davao, Philippines Elder Care Homecare Full time ₱630,000 - ₱705,000 per yearCollections Specialist Job DescriptionElder Care Homecare is seeking an experienced Collections Specialist contractor. We are a private pay homecare agency servicing 4 US states with additional expansion planned within the next year. This is a work from home role based in Davao Region, Philippines.Elder Care has been in operation for over seven years,...
-
Call Center Workforce Scheduler
3 days ago
Davao City, Davao, Philippines TASQ Staffing Solutions Full timeAbout the job Workforce Scheduler (Davao City) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to...
-
Call Center Workforce Scheduler
3 days ago
Davao City, Davao, Philippines TASQ Staffing Solutions Full timeAbout the job Workforce Scheduler (Davao City) | OnsiteRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start immediately or who are on their final few days of rendering their resignation. Work Setup: Onsite Shift: Graveyard Schedule The workforce scheduler is expected to understand and may forecast...
-
Equipment Dispatch Triage Specialist
5 days ago
Davao City, Davao, Philippines OfficePartners, 360 Inc. Full time ₱600,000 - ₱1,200,000 per yearWe are looking for an Equipment Dispatch Triage Specialist who will serve as the main contact for all service requests. Your job is to receive calls and emails, create work orders, and make sure the right technician is dispatched—especially for urgent cases.You will talk with customers to gather details about their equipment issues, answer general...
-
Social Media Specialist
5 days ago
Davao City, Davao, Philippines Six Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions Full time ₱144,000 - ₱360,000 per yearSix Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions is hiring a Full time Social Media Specialist role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per month
-
Customer Care and Telemarketing Specialist
3 days ago
Davao City, Davao, Philippines Dash10 Managed Services Full time ₱150,000 - ₱250,000 per yearAre you confident, persuasive, and passionate about helping customers? We're looking for a motivated Customer Care and Telemarketing Specialist to join our team In this role, you'll make outbound calls, promote products and services, book appointments, and provide top-notch support. You'll also handle inbound inquiries, troubleshoot issues, and identify...
-
Talent Acquisition Specialist
5 days ago
Davao City, Davao, Philippines SixEleven Full time ₱180,000 - ₱200,000 per yearWe're Hiring | Talent Acquisition Specialist | SignatureCompany: Sixeleven Global Services and Solutions, Inc.Work Setup: Office-BasedEmployment Type: Full-TimeStart Date: ASAPSalary: ₱18,000 to ₱20,000Qualifications:Strong verbal communication and interpersonal skills.Comfortable conducting 40+ Zoom interviews daily in a group or individual settingMust...
-
Customer Success Specialist
3 days ago
Davao City, Davao, Philippines Global Staff Network Full time ₱900,000 - ₱1,200,000 per yearPosition: Customer Success SupportSchedule: Monday to Friday, 6:00 AM 3:00 PM (Philippine Time)Location: Matina IT Park, Davao CityWork Setup: OnsiteOverviewWe are looking for a proactive and operationally minded Customer Success Specialist to join our growing team. In this role, you'll serve as one of the first points of contact for our customers resolving...
-
Doctor Relations Specialist
5 days ago
Davao City, Davao, Philippines Med Supply US Full timeCompany Overview:Med Supply US is a leading provider of durable medical equipment, specializing in Continuous Glucose Monitors (CGMs) and catheters. We are dedicated to improving the quality of life for patients with chronic medical conditions by providing top-tier products and exceptional service. Our team members play a vital role in ensuring the success...