On-call Specialist Contractor

3 days ago


Davao City, Davao, Philippines Elder Care Homecare Full time ₱660,000 per year

Elder Care Homecare is seeking a dynamic On Call Specialist. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a remote role based in Davao Region, Philippines.

Elder Care has been in operation for over seven years, however our growth has dramatically increased over the last two.

As an On Call Specialist, you will be responsible for connecting with our clients and caregivers. The ideal candidate will have customer service experience, be able to build trust and operate with empathy, and have flexibility with their schedule. On a company wide level we hope you can help to support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together.

If you think you'd be a great fit and have a desire to make a difference in patient's lives, we would love to meet you

Responsibilities:

  • Connecting with our clients and caregiver teams outside of regular EST hours
  • Foster an alliance with Clients and Families regarding the schedule and care
  • Optimize Caregiver's availability based on Client needs
  • Confirm schedules with both Caregivers and Clients - communicating any changes
  • Communicate with the Billing Dept. and verify Caregiver attendance
  • Connect with HR Dept. regarding Caregiver's performance and employment
  • Assist in the support and growth of our Caregivers
  • Perform other administrative tasks and duties as assigned

What We're Looking For:

  • 2+ years experience in Customer Service
  • Proficiency with Clear Care Software is a plus
  • Must have experience working in an office setting
  • History of being efficient and organized while multi-taskig
  • Ability to think critically to resolve disputes
  • Flexibility around schedule

Job Type: Full-time

Pay: Php50, Php55,000.00 per month

Benefits:

  • Work from home

Experience:

  • Customer service: 2 years (Required)

Work Location: Remote



  • Davao City, Davao, Philippines TORCH Solutions on behalf of TORCH Solutions Full time ₱180,000 - ₱300,000 per year

    TORCH Solutions on behalf of TORCH Solutions is hiring a Full time Technical Support Specialist role in Davao City, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱17,000 - ₱18,000 per monthResponsible for incoming calls from the customers, answering questions and...


  • Davao City, Davao, Philippines Elder Care Homecare Full time ₱630,000 - ₱705,000 per year

    Collections Specialist Job DescriptionElder Care Homecare is seeking an experienced Collections Specialist contractor. We are a private pay homecare agency servicing 4 US states with additional expansion planned within the next year. This is a work from home role based in Davao Region, Philippines.Elder Care has been in operation for over seven years,...


  • Davao City, Davao, Philippines TASQ Staffing Solutions Full time

    About the job Workforce Scheduler (Davao City) | Onsite Work Setup: Onsite  Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to...


  • Davao City, Davao, Philippines TASQ Staffing Solutions Full time

    About the job Workforce Scheduler (Davao City) | OnsiteRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start immediately or who are on their final few days of rendering their resignation. Work Setup: Onsite Shift: Graveyard Schedule The workforce scheduler is expected to understand and may forecast...


  • Davao City, Davao, Philippines OfficePartners, 360 Inc. Full time ₱600,000 - ₱1,200,000 per year

    We are looking for an Equipment Dispatch Triage Specialist who will serve as the main contact for all service requests. Your job is to receive calls and emails, create work orders, and make sure the right technician is dispatched—especially for urgent cases.You will talk with customers to gather details about their equipment issues, answer general...


  • Davao City, Davao, Philippines Six Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions Full time ₱144,000 - ₱360,000 per year

    Six Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions is hiring a Full time Social Media Specialist role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per month


  • Davao City, Davao, Philippines Dash10 Managed Services Full time ₱150,000 - ₱250,000 per year

    Are you confident, persuasive, and passionate about helping customers? We're looking for a motivated Customer Care and Telemarketing Specialist to join our team In this role, you'll make outbound calls, promote products and services, book appointments, and provide top-notch support. You'll also handle inbound inquiries, troubleshoot issues, and identify...


  • Davao City, Davao, Philippines SixEleven Full time ₱180,000 - ₱200,000 per year

    We're Hiring | Talent Acquisition Specialist | SignatureCompany: Sixeleven Global Services and Solutions, Inc.Work Setup: Office-BasedEmployment Type: Full-TimeStart Date: ASAPSalary: ₱18,000 to ₱20,000Qualifications:Strong verbal communication and interpersonal skills.Comfortable conducting 40+ Zoom interviews daily in a group or individual settingMust...


  • Davao City, Davao, Philippines Global Staff Network Full time ₱900,000 - ₱1,200,000 per year

    Position: Customer Success SupportSchedule: Monday to Friday, 6:00 AM 3:00 PM (Philippine Time)Location: Matina IT Park, Davao CityWork Setup: OnsiteOverviewWe are looking for a proactive and operationally minded Customer Success Specialist to join our growing team. In this role, you'll serve as one of the first points of contact for our customers resolving...


  • Davao City, Davao, Philippines Med Supply US Full time

    Company Overview:Med Supply US is a leading provider of durable medical equipment, specializing in Continuous Glucose Monitors (CGMs) and catheters. We are dedicated to improving the quality of life for patients with chronic medical conditions by providing top-tier products and exceptional service. Our team members play a vital role in ensuring the success...