Sales Operations Coordinator

Our Partner Client connects iconic brands with exceptional talent. Headquartered in NYC and trusted nationwide, we specialize in premium staffing for events, hospitality, fashion, and retail, temp-to-perm, and beyond. Fast. Polished. People-first.

As a Sales Operations Coordinator, you're the engine behind the sales team, keeping deals moving, details organized, and client communications sharp. You'll support Sales and Account Managers by managing CRM updates, prepping proposals, tracking pipelines, and making sure no follow-up slips through the cracks. You're equal parts organized operator and client service pro, helping deliver a seamless experience from pitch to post-event.

This is a full-time role, on a US shift and on an Onsite (Ortigas) set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

Sales Support

• Assist with the initial client intake process, capturing all key events and experience details.
• Maintain and update the CRM along with Google Sheets with accurate records of client interactions, deals, and progress.
• Generate weekly, monthly, and quarterly sales reports including pipeline status, deal velocity, lead source performance, and conversion metrics for leadership review.
• Support manager in fostering long-term relationships with clients and partners, focusing on client retention and satisfaction.
• Conduct research to identify potential business opportunities and new leads.

Account and Event Support

• Liaise with managers on incoming client RFPs to understand their needs, budget, and scope.
• Assist with drafting estimates, proposals, and contracts.
• Track follow-ups and maintain visibility on deal stages throughout the sales lifecycle.
• Ensure prompt and accurate communication of event details to the talent team internally.
• Follow up with clients post-event for feedback on talent performance.
• Maintain a central repository of client history, preferences, and special notes for personalized service.
• Collect and compile post-event images for use on social channels and weekly meetings.
• Conduct research and development as needed for travel & expenses, marketing opportunities, etc.

QUALIFICATIONS:

• 2+ years of professional experience in a sales support, client services, or operations role — ideally in staffing, hospitality, events, or a fast-paced service industry.
• Proficient in using CRM platforms such as HubSpot or Salesforce for tracking sales activities and generating reports.
• Skilled in managing multiple priorities, meeting deadlines, and adapting to shifting demands in a dynamic work environment.
• Excellent organizational and time management skills, with strong attention to accuracy and process efficiency.
• Strong written and verbal communication skills, with the ability to coordinate effectively across teams.
• Willing to work onsite full-time in Ortigas, Pasig City.

WHAT'S IN IT FOR YOU?

• Full-time permanent position
• Competitive compensation package and benefits
• Be part of a dynamic US Team
• 13th-month pay
• Paid Leaves, convertible to cash
• Access top-tier health insurance, including dental coverage.
• Personal development and training opportunities
• We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
• Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.

Job Type: Full-time

Application Question(s):

• Are you willing to work on a graveyard shift?
• Are you willing to work onsite in our office in IBP Tower Ortigas, Pasig city?

Work Location: In person