Assistant Operations Manager – Receivables

2 days ago

Taguig, National Capital Region, Philippines BIITECH, LLC Full time ₱60,000 - ₱77,000 per year

Assistant Operations Manager – Receivables / Revenue Cycle

Location: Onsite – McKinley Hill, Taguig

Schedule: Rotating shifts

Salary: PHP 60,000 – 75,000 (basic) plus PHP 2,000 allowance

Reporting to: Director – Operations

About the Role

We are seeking an experienced Assistant Operations Manager – Receivables / Revenue Cycle to lead and support our Receivables team. The role focuses on team management, performance delivery, client alignment, and compliance within the healthcare revenue cycle space.

This is an excellent opportunity for a people leader with AR follow-up, claims denials, and call center management experience to step into a strategic operations leadership role

Key Responsibilities

Lead and oversee day-to-day departmental operations

Manage account inventories and report progress to leadership on a regular basis

Monitor training, attendance, and team performance

Step in during high workloads, absenteeism, or increased call volumes

Oversee staff compliance with company policies and performance standards

Conduct quality assurance audits and productivity reviews

Collaborate with stakeholders to meet operational goals and client expectations

Drive process improvements to optimize efficiency and reduce escalations

Qualifications

Bachelor's degree or equivalent professional experience

Minimum 3 to 5 years of solid experience in AR Follow-up and Claims Denials within healthcare

Strong background in call center management

Familiarity with dialer systems and terminology

Excellent communication, leadership, and organizational skills

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