Assistant Operations Manager – Receivables
4 days ago
Assistant Operations Manager – Receivables / Revenue Cycle
Location: Onsite – McKinley Hill, Taguig
Schedule: Rotating shifts
Salary: PHP 60,000 – 75,000 (basic) plus PHP 2,000 allowance
Reporting to: Director – Operations
About the Role
We are seeking an experienced Assistant Operations Manager – Receivables / Revenue Cycle to lead and support our Receivables team. The role focuses on team management, performance delivery, client alignment, and compliance within the healthcare revenue cycle space.
This is an excellent opportunity for a people leader with AR follow-up, claims denials, and call center management experience to step into a strategic operations leadership role
Key Responsibilities
Lead and oversee day-to-day departmental operations
Manage account inventories and report progress to leadership on a regular basis
Monitor training, attendance, and team performance
Step in during high workloads, absenteeism, or increased call volumes
Oversee staff compliance with company policies and performance standards
Conduct quality assurance audits and productivity reviews
Collaborate with stakeholders to meet operational goals and client expectations
Drive process improvements to optimize efficiency and reduce escalations
Qualifications
Bachelor's degree or equivalent professional experience
Minimum 3 to 5 years of solid experience in AR Follow-up and Claims Denials within healthcare
Strong background in call center management
Familiarity with dialer systems and terminology
Excellent communication, leadership, and organizational skills
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