Business Analyst– Intelligent Automation

5 days ago

Makati City, National Capital Region, Philippines ING Full time ₱50,000 - ₱150,000 per year
  • REQ
  • 26/10/2025
  • Customer Journey
  • Makati City, Filipijnen
  • ING Hubs

Purpose of the Role

As a Business Analyst in the Intelligent Automation team, you are the bridge between business needs and automation delivery. You identify automation opportunities within the ING Finance domain based upon the Finance strategic priorities, evaluate the fit for purpose solutioning, translate processes into scalable solutions. You identify and initiate automation potential in the Finance domain. You work closely with stakeholders across Finance business teams, IT and the Intelligent Automation team to deliver compliant, efficient, and future-proof automation.

Key Responsibilities

  • Intake & Evaluation: Lead unified intake of automation requests from the Finance organization. Drive assessments on possible strategic vs. low-code solutioning. Determination of business case values for automation
  • Process Analysis: Identify automation potential based in the Finance Strategic priorities to ensure delivery on the finance strategic targets.
  • Stakeholder Engagement: Collaborate with end users, COOF MT, architects, and local CFOs to align on solutioning
  • Delivery Oversight: Coordinate within the Intelligent Automation delivery team to ensure delivery within the agreed timelines
  • Governance & Ownership: Support evaluation of automation ownership and governance of low-code solutions and drive assessments of opportunities to replace low code solutioning with strategic solutioning
  • Fit-for-purpose solution design: Translate business processes into automation flows of technologies already used in the Intelligent Automation team or identify fit-for-purpose solutioning on other technologies
  • Artificial Intelligence: Actively support finding candidates for AI in the (COO) Finance organization and support the implementation of AI in automation solutions

Required Skills & Eperience

  • Proven eperience in business analysis and automation preferably in Finance domains.
  • Strong understanding of low-code platforms (Altery, Power BI, Automation Anywhere, OutSystems).
  • Familiarity with COOF governance models and strategic alignment processes.
  • Ecellent communication and stakeholder management skills on all levels (end users – sr. management)
  • Agile mindset and eperience working in cross-functional squads.

Organizational Contet

You will be part of the Intelligent Automation team within the COO Finance organization. From this team the Finance organization is serviced with low-code solutions (recognized as temporary solutions). Also strategical solutions for Finance are serviced via the COO Finance organization.

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ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.

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