Senior Talent Acquisition Partner

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Are you an experienced recruiter ready to make a big impact? Five9 is looking for a Senior Talent Acquisition Partner to join our high-performing Talent Acquisition team in the Philippines In this key role, you'll drive hiring for technical and non-technical roles in our growing Philippines location, acting as a true subject matter expert and partner for your hiring managers. 

We're looking for someone with experience recruiting in a corporate environment, ideally within the tech industry—someone who thrives in fast-paced environments, brings a collaborative mindset, and is passionate about delivering an outstanding experience for both candidates and hiring managers. If you're proactive, solutions-driven, and passionate about delivering exception candidate and hiring manager experiences, this job is for you. This position will report to the Supervisor, Talent Acquisition and is a hybrid role, with some work onsite at our office in Manila and some remote.

Responsibilities: 

• Work as a full cycle recruiter, managing the end-to-end recruitment process, including sourcing, screening, scheduling, interviewing, offer negotiation, and onboarding.
• Source and attract the best talent for open positions while building and maintaining relationships with talent for future opportunities. Recommend new strategies and resources for finding and attracting talent.
• Build trusted and long-term relationships with hiring managers.
• Develop strategic job plans for their requisitions and coach them on hiring best practices.
• Provide an exceptional candidate experience and the ability to pipeline candidates for future opportunities. 
• Contribute to regional recruitment initiatives.
• Lead new hires through pre-onboarding activities  

Requirements: 

• Ability to work US PST hours
• 5+ years of recruiting experience including sourcing, preferably with growing technology companies
• Experience with in-house recruitment, preferably with growing technology companies
• Proven track record of finding and hiring top talent efficiently with a high close rate
• Great follow through with candidates with the ability to create exceptional experiences and communicate Five9's culture
• Strong professional proficiency in written and verbal English, with the ability to communicate effectively in cross-cultural and business environments
• Proven ability to collaborate effectively with hiring managers and interview teams across multiple countries and time zones
• Relationship builder/networker extraordinaire
• Highly organized with the ability to prioritize and meet deadlines
• Ability to improve processes, implement better workflows and execute on process and improvement projects
• Collaborative – a team player
• Bachelor's Degree or equivalent work experience 

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.