Talent Acquisition Partner

2 days ago

Metro Manila Philippines Genesys Full time

Overview

Talent Acquisition Partner – Philippines at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Genesys Cloud is the AI-powered Experience Orchestration platform that drives growth through empathetic, personalized experiences at scale.

We are an AI Experience Orchestration cloud software company and global leader. You’ll join an experienced, collaborative team with a passion for hiring in a fun environment.

Responsibilities
  • Partner with hiring teams to determine needs and design data-driven hiring strategies.
  • Identify, source, and attract passive talent using AI tools (e.g., Findem), social media, LinkedIn, and advanced sourcing techniques.
  • Create targeted recruiting and engagement campaigns to nurture pipeline talent.
  • Track outreach effectiveness, refine messaging, and drive engagement.
  • Manage the full recruiting lifecycle, becoming an expert within assigned talent segments.
  • Ensure Workday is accurate and up-to-date with strong attention to detail.
  • Lead sourcing strategy calls and deliver talent insights to hiring teams.
  • Run smooth processes aligned to SLA and KPI standards.
  • Maintain compliance with Genesys policies, GDPR, and the Philippines Data Privacy Act.
  • Represent Genesys at career fairs, job fairs, and professional events.
  • Collaborate with stakeholders to share market intelligence and talent trends.
What You’ll Need To Excel
  • 3+ years of direct search experience with demonstrated results.
  • Strong sourcing skills for both technical and non-technical roles, including AI sourcing tools.
  • Proven ability to build diverse candidate slates and champion DEI in hiring.
  • Experience managing end-to-end recruiting in SaaS or digital organizations.
  • Business acumen with strong communication, influencing, and stakeholder management skills.
  • Creative, proactive, and open-minded approach; comfortable leading projects to improve TA processes.
  • Integrity, collaboration, and growth mindset in a multicultural environment.
About Genesys

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise.

To learn more, visit

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application, you may contact us at You can expect a response within 24–48 hours. If you have any questions, please include them in your email.

EEO Statement

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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