Service Communications Specialist
1 week ago
Role Summary
The Service Communications Specialist is responsible for executing service-related email campaigns and alerts for customers and partners. This role requires strong technical skills, attention to detail, and the ability to work in a fast-paced, deadline-driven environment.
Key Responsibilities
Email Campaign Execution
- Build and deploy HTML-based emails using Marketo Engage.
- Ensure responsive design and compliance with brand standards.
- Segment audiences and send urgent alerts accurately.
Technical Implementation
- Apply dynamic content and personalization.
- Troubleshoot HTML/CSS issues and integrate data.
- Analyze and clean audience lists using Excel.
Cross-Functional Collaboration
- Coordinate with marketing, communications, and operations teams.
- Work with writers and stakeholders for message clarity.
- Participate in meetings with U.S.-based colleagues.
Process & Documentation
- Maintain campaign documentation and follow approval workflows.
- Suggest process improvements and ensure compliance with email regulations.
Qualifications:
Must-Have
- 2-3 years of experience with Marketo Engage.
- Background in B2B tech/SaaS/cloud services.
- Strong HTML/CSS skills for responsive email design.
- Proficiency in Excel for data analysis.
- Ability to work U.S. hours under pressure.
Preferred
- Marketo Certification (MCE or Associate).
- Experience with APIs, scripting, Salesforce CRM.
- Knowledge of WCAG email accessibility standards.
- Familiarity with MSP or IT service communications.
-
Segment Marketing Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Eastern Communications Full timeOur Ka-Eastern Segment Marketing Specialistis responsible for the creation and management of targeted national campaigns to maximize revenue, reduce churns, and drive long-term engagement with customers.He/She works closely with the Sales teams, Product Management, and external partners to produce industry specific insights, go-to-market strategies,...
-
Systems Solutions Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines Energy Specialist Full timeEDUCATION : Graduate of Engineering (EE, ECE, ME) or Business course; advanced education an advantage.EXPERIENCE : With at least one (1) year1 history of demonstrated success in work experience in customer relation and account management. Heavy customer contacts is considered valuable and a critical key to the success of ESCO account management team.System...
-
Communications Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full timeThe Communications Specialist serves as the company's voice, crafting compelling messages that shape how we are perceived both externally and internally. They lead public-facing communications such as press releases, corporate stories, and PR initiatives while also ensuring internal communications are clear, engaging, and aligned with our goals.Job...
-
Media & Influencer Partnerships Specialist
3 days ago
Makati City, National Capital Region, Philippines Ardent Communications Full timeTheMedia & Influencer Partnerships Specialistis someone who's always plugged into what the internet is talking about — from viral interviews to rising creators to which publication just dropped a banger feature. In this role, you'll help brands show up in the right places by connecting them with media partners and influencers who fit their story. You'll...
-
Information Security Specialist
1 week ago
Makati City, National Capital Region, Philippines Smart Communications, Inc. Full timeEmpower the Future of Secure Connectivity. Join Smart.AtSmart Communications, Inc., we don't just connect people—we secure the digital journeys of millions. As we continue to lead in innovation and digital transformation, we're looking for a passionate and experiencedInformation Security Specialistto join ourCapability Deliveryteam, with a strong focus...
-
Communications Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines SPX Technologies Full timeThe Communications Specialist is responsible for developing, managing and implementing communication materials that support the organization's strategic and commercial initiatives. He/She ensures that these messages are delivered effectively to internal and external stakeholders.Key Responsibilities:Stakeholder Management:Build relationships and coordinate...
-
Community & Marketing Specialist
23 hours ago
Makati City, National Capital Region, Philippines RCBC Full timeJob SummaryThe Community & Marketing Specialist is responsible for building, engaging, and nurturing the company's community across various online and offline platforms. The role supports brand awareness, customer engagement, and marketing campaign execution through content creation, community management, and analytics.How will you contribute?Develops...
-
Project Specialist
1 week ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeResponsibilitiesProject Management:Lead the planning, execution, and delivery of L&D projects, ensuring they meet quality standards and are completed on time and within budget.Develop comprehensive project plans that outline scope, objectives, timelines, and resource allocation.Monitor project progress, address challenges, and communicate updates to...
-
Automation Specialist
1 week ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeResponsibilities:Automation Strategy Development:Design and implement automation strategies for learning and development processes, including onboarding, training delivery, and evaluation.Identify areas within the L&D function where automation can enhance efficiency and effectiveness.Content Management:Automate the creation, distribution, and tracking of...
-
Field Service Engineer
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Energy Specialist Full timeOpen for Fresh GraduateJob Description/Specialization: - To assist and provide first-level technical support and/or maintenance of all electrical/electronic products (Small to Large System) to our valued customers and services using standardized procedures and proper care for issued and/or available tools at all times. - Provide customer satisfaction by...