Automation Specialist

4 days ago

Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full time $60,000 - $120,000 per year

Responsibilities:

Automation Strategy Development:

  • Design and implement automation strategies for learning and development processes, including onboarding, training delivery, and evaluation.
  • Identify areas within the L&D function where automation can enhance efficiency and effectiveness.

Content Management:

  • Automate the creation, distribution, and tracking of training materials, including e-learning modules and assessments.
  • Develop templates and workflows for content updates to ensure materials remain current and relevant.

Data Analysis and Reporting:

  • Utilize automation tools to gather, analyze, and report on training metrics to evaluate the effectiveness of learning programs.
  • Provide insights based on data analysis to inform continuous improvement efforts in L&D initiatives.

User Training and Support:

  • Train staff on automated systems and tools, ensuring they understand how to utilize these resources effectively.
  • Provide ongoing support to users, troubleshooting issues related to automated processes.

Minimum Qualifications: Core Skills Required

  • Media monitoring & analytics
  • Learning & Development knowledge
  • Process optimization
  • Automation strategy development

Technical Skills Required

  • Microsoft Office
  • Python
  • Google Apps Script
  • Data analysis & visualisation tools
  • Learning Management Systems (LMS) administration
  • Workflow automation tools

Process Skills Required

  • Project management
  • Documentation and SOPs
  • User training & support
  • Troubleshooting automated workflows
  • System integration and testing

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication. Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staffers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines. M2.0's differentiation lies in the robust support offered by its different service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also offers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

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