Telco Account at Cyberwest
1 week ago
Start Dates: October 7, 14 & 28, 2025
Salary Package: Up to ₱25,000
Location: Cyberwest, Quezon City
Work Setup: Onsite
Application Process: Virtual
Job Overview:
Join our Telco Support Team and help customers stay connected Handle inquiries related to mobile, internet, and billing concerns while delivering exceptional customer service. Perfect for candidates who are tech-savvy, patient, and great communicators.
Qualifications:
- At least High School Graduate (Old Curriculum) / Senior High School or Higher
- With at least 6 months of BPO Experience
Key Responsibilities:
- Manage inbound calls for billing, plan updates, and technical assistance
- Provide accurate and efficient troubleshooting support
- Recommend suitable plans or services when applicable
- Ensure high customer satisfaction through quality service
Perks & Benefits:
- Competitive Salary + Monthly Incentives
- 15% Night Differential
- HMO Coverage upon regularization
- Paid Training
- Career Growth & Promotion Opportunities
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