Client Support Consultant

14 hours ago

Pasig, National Capital Region, Philippines Atticus Advisory Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

We are looking for proactive and client-focused Client Support Executives/Sr. Client Support Executives to join our growing team in SEA. This role will act as the local point of contact for clients in the Philippines and play a key part in ensuring a smooth experience for users of our digital solutions. He/she will work closely with our internal teams in India to relay client feedback, resolve issues, and ensure successful onboarding and adoption of our platform.

Key Responsibilities:

●     Client Communication: Maintain daily communication with client stakeholders to ensure alignment and address ongoing needs or queries.

●     Transactional Support: Execute routine transactional or operational tasks/configurations that support client operations, ensuring accuracy and timeliness.

●     Project Tools & Tracking: Be proficient in using Asana or similar project management tools to track tasks and timelines.

●     Meeting Participation: Attend and represent the company in Monthly/Quarterly Business Reviews (MBR/QBR) at client offices.

●     Onboarding Assistance: Conduct initial field visits to support onboarding processes and gather feedback from the ground.

●     User Support: Provide real-time on-call or chat-based support to users and local client teams.

●     Training & Enablement: Deliver product training to users in the local language, ensuring clear understanding and effective adoption.

●     Internal Coordination: Relay client issues, feedback, or escalations promptly to the internal team (customer success, product, tech.) in India, ensuring swift resolution and continuous improvement.

●     Integration Knowledge – Conceptual understanding of APIs, Middleware integrations

Required Skills & Qualifications:

●     Bachelor's degree in Business, IT, or related field

● years of client-facing experience, preferably in tech/SaaS/CPG domain

●     Strong communication skills in Filipino and English

●     Customer-focused with the ability to build and maintain strong client relationships

●     Ability to travel locally for client visits as required

●     Self-motivated with the ability to work independently and remotely with an India-based team

●     Proficient in using digital tools such as email, MS Excel and PowerPoint, Google Sheets and Slides, mobile apps, and communication platforms like WhatsApp, etc.

Nice to Have:


• Experience in FMCG, Van Sales, or SaaS-based implementations


• Familiarity with CRM/DMS/Field Force solutions

  • Consultant

    2 weeks ago

    Pasig, National Capital Region, Philippines Wong & Bernstein Management Group Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Wong & Bernstein Management Group Inc. is seeking a highly skilled Consultant to join our team in Pasig City, Metro Manila. As a Consultant, you will play a pivotal role in delivering strategic advisory services to our diverse range of clients across various industries. This is a contract role, offering you the flexibility to contribute your...

  • Customer Support Consultant

    3 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱150,000 - ₱250,000 per year

    A proactive and customer-focused professional responsible for driving successful order finalisation and on-time delivery through outbound communication across the client's Customer Communication Journey. This role focuses on contacting customers at key stages of the post-sale lifecycle to secure full payment, confirm delivery, and ensure every order is...

  • Customer Support Consultant

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱250,000 - ₱500,000 per year

    A proactive and customer-focused professional responsible for driving successful order finalisation and on-time delivery through outbound communication across the client's Customer Communication Journey.This role focuses on contacting customers at key stages of the post-sale lifecycle to secure full payment, confirm delivery, and ensure every order is...

  • Customer Support Consultant

    15 hours ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱300,000 - ₱600,000 per year

    A proactive and customer-focused professional responsible for driving successful order finalisation and on-time delivery through outbound communication across the client's Customer Communication Journey.This role focuses on contacting customers at key stages of the post-sale lifecycle to secure full payment, confirm delivery, and ensure every order is...

  • Senior Consultant

    15 hours ago

    Pasig, National Capital Region, Philippines Indra Full time ₱1,080,000 - ₱1,440,000 per year

    Strategic and hands-on Consultant to lead the execution of a Target Operating Model (TOM) transformation for a leading insurance clients branch operations. This role is ideal for someone who thrives in dynamic environments, understands operational excellence, and can drive change across complex, multi-branch ecosystems.WHAT YOU WILL DO:Conduct readiness...

  • AI Consultant

    1 week ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱40,000 - ₱120,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldOverviewAcquire Intelligence is seeking a passionate and creative AI Consultant/Developer based in Manila. This role...

  • Property Consultant

    3 days ago

    Pasig, National Capital Region, Philippines DMCI HOMES INC. Full time ₱600,000 - ₱800,000 per year

    Company DescriptionQuadruple A developer in the Philippines.Role DescriptionThis is a full-time hybrid role for a Property Consultant based in Pasig, with the opportunity for some remote work. The Property Consultant will be responsible for understanding client needs, providing expert advice, presenting properties, and building long-term client...

  • client support specialist

    14 hours ago

    Pasig, National Capital Region, Philippines EZKLEEN CORP Full time ₱150,000 - ₱250,000 per year

    KEY RESPONSIBILITIESClient Communication:· Respond to client inquiries, requests, and complaints through phone, email, or in-person communication.· Provide accurate information regarding portalet rentals, schedules, and services.Service Coordination:· Coordinate with the Operations and Dispatch Team for timely delivery, pick-up, cleaning, and maintenance...

  • Implementation Consultant I

    1 week ago

    Pasig, National Capital Region, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewTheImplementation Consultantwill act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software...

  • Implementation Consultant I

    1 week ago

    Pasig, National Capital Region, Philippines RealPage, Inc. Full time ₱450,000 - ₱900,000 per year

    Overview The Implementation Consultant will act as the primary business consultant for concurrent sales and client engagements. This position brings to our implementation team multi-family housing industry experience and the in-depth product knowledge and project management skills necessary to ensure client satisfaction and success with RealPage software...