Junior Sales

Crown Worldwide Group
is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown.

Position Statement

The Sales Consultant will take responsibility for following up on sales leads. He/she will look to establishing the best service package for each customer, through assessing customer needs and recommending appropriate services or solutions whilst negotiating and promoting other Crown Products and services.

He/She will work closely with other internal stakeholders to ensure a cohesive approach to servicing the customer's needs and meeting all commitments made.

Key Focus Areas

• Market Development
• Account Growth
• Client Engagement
• Sales Performance
• Service Expansion

Key Tasks and Responsibilities

Lead, Suspect & Prospect Management

• Conducting of lead generation activities via cold calls, email campaigns, social media prospecting, and the likes.
• Converting suspects into prospects through planned follow up and understanding of requirements and aligning same
• Providing and signing contracts beneficial to the business and not less than the agreed GP margin percentage
• Maintaining and improving cross functional relationship within the business unit assigned and working towards achieving revenue targets

Sales Target Management

• Meet the quarter and annual sales target as agreed with the Business Head.
• Generate and qualify leads based on verticals and markets of choice
• Follow up on the prospects and convert them to customers.

Market & Competition Information Management

• Keep Dynamics updated on all stages from Lead to Opportunity.
• Update market knowledge including verticals, competition, technology innovation and trends

Initial Customer Support

• Ensure smooth and complete transition of all the won projects to business head and operations.
• Maintain new customer relationship for all aspects prior and after the project completion.

Corporate Social Responsibility

• Support the company CSR commitment and goals.

Other

• Demonstrate and promote the company vision and values.

Aptitude, Knowledge and Qualifications

Aptitude

• Ability to set priorities, manage your time and workload and dependably meet deadlines
• Ensure tasks are completed within timelines to a high degree of accuracy and professionalism
• Professional attitude and a willingness to support stakeholders in effectively doing their job
• Solution oriented approach to problem solving and decision making

Professional Knowledge and Skills

• Exceptional interpersonal skills and the ability to communicate with all stakeholders
• Well-developed administration and organisation skills with strong attention to detail
• Proficient computer skills with experience using Microsoft Office including Word, Excel, PowerPoint, Outlook, or equivalent
• Strong verbal and written communication skills
• Cultural sensitivity and awareness

Qualifications

• Bachelor's degree in business, Marketing, or related field (preferred)
• Minimum 1-2 years of experience in sales, business development, or account management
• Strong customer orientation with a consultative sales approach.
• Proven ability to build and maintain long-term business relationships.
• Excellent interpersonal, communication, and networking skills.
• Strong analytical, problem-solving, and negotiation capabilities.
• Effective planning, organization, and prioritization skills.
• Collaborative team player with a proactive mindset.
• Proficient in CRM systems (e.g., Dynamics) and Microsoft Office.
• Good command of English in both written and verbal communication.
• Australian citizenship is required for this position.

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are
  CARING
  about people and their experience
• Always
  DETERMINED
  to do our best and to always keep improving
• We are genuinely
  THERE
  when our customers and colleagues need us
• We encourage the
  SHARING
  of knowledge amongst each other
• We continuously remain
  OPEN-MINDED
  to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, a ge, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.