Marketplace Representative

7 days ago

Quezon City, National Capital Region, Philippines Campus Group Companies Inc Full time ₱400,000 - ₱600,000 per year

Product Listings And Optimization

  • Create and manage product listings on various online marketplaces (e.g., Lazada, Shopee, Tiktok Shop specialized industry marketplaces).
  • Ensure product information is accurate, detailed, and optimized for search visibility.
  • Continuously update product listings with new information, images, and specifications.

Inventory Management

  • Monitor inventory levels and coordinate with the supply chain to ensure timely restocking.
  • Manage and update stock availability on marketplace platforms to avoid overselling.

Customer Service

  • Respond promptly to customer inquiries and resolve issues through marketplace messaging systems.
  • Handle customer complaints and returns in a professional manner.

Sales Performance Analysis

  • Track and analyze sales data from marketplaces to identify trends and opportunities.
  • Provide regular reports on marketplace performance to management.
  • Use insights to make data-driven decisions to improve sales and profitability.

Marketing And Promotions

  • Develop and implement promotional strategies to increase product visibility and sales.
  • Coordinate with the marketing team to align marketplace promotions with overall marketing campaigns.
  • Utilize marketplace advertising tools to drive traffic and sales.

Skills And Qualifications

  • Excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
  • Strong analytical skills, problem-solving ability, and a customer-centric mindset.

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