Tour and Hotel Booking – Customer Care – Beginner Friendly

2 weeks ago

SM City North EDSA, Philippines IslaTech Innovation Careers Full time ₱240,000 - ₱300,000 per year

Who are we looking for?

We're in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.

What will you be doing?

  • Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
  • Providing accurate and timely information about room availability, pricing, and hotel policies
  • Ensuring each interaction meets our high customer service standards
  • Updating customer records and reservation details in the internal system
  • Following internal guidelines to maintain quality and compliance

Do you qualify?

You do if you have:

  • Completed High School (K–12 or Old Curriculum)
  • At least 6 months of BPO or customer service experience
  • Excellent written English communication skills
  • A keen eye for detail and a service-oriented mindset
  • Solid computer and typing skills
  • The ability to work onsite and on shifting schedules
  • Willingness to work Monday to Friday (Weekends Off)

What's in it for you?

  • Weekends Off – Enjoy your Saturdays and Sundays
  • Paid Training to support your success from day one
  • Competitive Salary plus performance-based incentives
  • Clear paths for career development and promotion
  • A friendly, professional work environment where your efforts are valued

Why work with us?

We offer more than just a job — we provide a platform where your experience matters, your growth is supported, and your career can thrive. If you're ready for stability, recognition, and real opportunities, we'd love to meet you.

Interviews are ongoing. Apply now and reserve your interview slot today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company car
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Free parking
  • Gym membership
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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