Business Process

Responsibilities:

· A. Process Automation & Workflow Optimization

• Design, develop, and implement smart automation solutions that reduce manual tasks, improve accuracy, and enhance productivity.

• Conduct process mapping, root-cause analysis, and workflow assessments to identify bottlenecks and improvement opportunities.

• Recommend and implement process enhancements that support scalability, consistency, and operational efficiency.

• Assist teams in transitioning from manual processes to automated workflows.

· B. Systems Integration & ERP Alignment

• Ensure that all ERP modules, business tools, and digital platforms are integrated and functioning cohesively.

• Collaborate with cross-functional teams to ensure data accuracy, system alignment, and workflow consistency across departments.

• Support system configuration, upgrades, and alignment with organizational requirements.

• Troubleshoot issues related to data flow, access, and system connectivity.

· C. System Performance Monitoring & Continuous Improvement

• Track and evaluate system performance metrics, availability, and reliability across all platforms.

• Identify recurring issues and propose corrective and preventive actions to maintain optimal system functionality.

• Generate reports, dashboards, and insights to support data-driven decision-making.

• Stay updated on new automation and integration technologies to recommend enhancements.

· D. Business Intelligence & Data Flow Coordination

• Collaborate with the BI team to ensure clean, accurate, and timely data flow across systems.

• Assist in setting up automated reporting structures and data pipelines.

• Support the creation of dashboards, analytics tools, and performance monitoring frameworks.

· E. Infrastructure & Technical Support

• Provide first-level support for hardware, software, and network troubleshooting to maintain system stability.

• Coordinate with IT or external vendors when escalations or deeper technical support is required.

• Participate in implementing data security practices, backup protocols, and system update procedures.

· F. Administrative & Operational Support

• Assist in documenting processes, SOPs, and system workflows.

• Support daily operational activities requiring systems or automation expertise.

• Participate in cross-functional meetings and contribute insights on process improvement and automation strategy.

· Performs other tasks that may be assigned from time to time.

Qualifications & Requirements:

Educational Background

· Bachelor's degree in Computer Science, Information Technology, Industrial Engineering, or any related technical field.

Technical Competencies

· Strong knowledge of process automation platforms, ERP systems, and system integration tools.

· Proficiency in workflow mapping, process documentation, and data analysis.

· Experience with business intelligence tools, dashboards, reporting, and data management is an advantage.

· Familiarity with hardware/software troubleshooting and basic network fundamentals.

· Ability to understand and optimize complex business systems and interdependencies.

Core Skills

· Strong analytical and problem-solving capability.

· Excellent documentation and organizational skills.

· Effective communication and cross-functional collaboration.

· Ability to manage multiple tasks and prioritize based on operational needs.

· High attention to detail and commitment to quality and accuracy.

Other Requirements

· Ability to work independently and collaboratively within a team.

· Adaptability to evolving technologies and business needs.

· Willingness to support multiple departments across various operational requirements.

· Applicants must be willing to work onsite in Bajada, Davao City.

Interested candidates with suitable qualifications and relevant experience are encouraged to email their current/updated resumes, transcript of records, relevant certifications or licenses, as well as with other pertinent documents, and kindly indicate in the subject line the preferred position title applied at:

HGG PROFILING SPECIALISTS PHILIPPINES, INC. is a subsidiary of HGG Profiling Equipment B.V. based in the Netherlands. It has been in the business for more than 30 years and is the first to design and develop a special high-precision mobile CNC (Computerized Numerical Control) pipe cutting machines. After several innovative solutions, HGG Profiling Equipment has grown to a leading company in the market of pipe cutting.

https://hgg-

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Work Location: In person