Middle Office Sr. Associate

At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Key Responsibilities

• Contribute to the establishment of processes, standards and culture in a newly formed Middle Office team
• Daily, ensure all Client trades are booked, portfolios are priced, and critical Client reporting is delivered.
• Management of lifecycle events on our Clients' Portfolio positions – Examples being: Corporate Actions, Option Expiries, and CFD resets
• APAC coverage of Bank Debt Instruments - Bank loan instrument setup, management of contract cash flows, trade settlement, and processing of loan conversions.  This can require communication with various external parties, including loan agents who provide documentation on various loan life-cycle events.
• PnL checks ensuring client EOD reports are in line with daily market activity and price movements.
• Reviewing Portfolio pricing against vendors such as Bloomberg and Reuters, to ensure accuracy
• Work collaboratively with the Sydney based Middle Office team during the APAC day, while engaging with the wider Middle Office teams as part of an effective Global 'Follow the Sun' model.
• Communicate effectively with clients, external vendors, and internal stakeholders, in both written and verbal forms, to ensure correct settlement of trades and resolution of breaks.
• Quickly build a deep understanding of the propriety HedgeServ applications and platforms, which support functions such as Trade Capture, Security Master Setups, the creation and delivery of sensitive client Reporting, Price Portfolios, and display real-time PnL and Risk to Trading teams and Portfolio Managers.
• Effectively hand over outstanding items to internal teams, and escalate issues clearly to management
• Troubleshooting Trade Booking and Pricing queries received from both internal teams and external parties, on a wide range of Products

Requirements

Education:

• Completed bachelor's degree in business, accounting or finance

Experience:

• At least 2-3 years' experience in a similar role
• Exposure to various key financial products, (i.e. Equities, Options, Futures, Fixed Income and various derivatives) would be an asset
• Strong Excel skills
• Have been in a Client Service focused role, communicating effectively with clients & vendors, and working with teams across regions
• Experience using multiple applications to perform daily tasks, while maintaining appropriate risk and control measures, with high accuracy rates

Personal skills:

• IT Literate with an emphasis on Excel
• Ability to be flexible, self-motivated and work under pressure to tight deadlines
• Strong analytical and problem-solving skills
• Ability to communicate with people in a positive and effective manner.
• Ability to multi-task and succeed in a results oriented, high pressure environment with an understanding of the need for 100% accuracy