Subject Matter Expert

The Subject Matter Expert – Record to Report is accountable for delivering accurate and timely financial reporting activities, including Journal Entry Processing, Month-End Close, Balance Sheet Reconciliations, Fixed Assets Management, and Compliance. Working closely with the Team Leader, Service Delivery Manager, and other process teams, the SME ensures...

Company DescriptionYou are joiningSutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services.One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester,...

Job Description:Being the first point of contact for our customersDemonstrating confidence while using all different channels (Phone, When Messaging, Chat, & Retention)Providing general support and building engaging relationships on each and every customer call or interactionInvestigating and resolving customer complaints and feedback effectively Working...

Qualifications• Excellent customer service skills  • Minimum 2-3 years of a Team Supervisory role in the travel industry or customer related industry with similar processes and goals • GDS knowledge/ Work Force Management / Fares and Industry Knowledge  - PreferableCarlson Wagonlit Travel (CWT) is a global leader specializing in business travel...

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising...

The Operations Process Expert is responsible for supporting processes on operations functions within Security and Clearing business. The Operations Process Expert can handle more complex items and duties. Responsible for coordinating directly with onshore partners to ensure SLAs and KPIs are met. Other responsibilities may arise as part of our ever-evolving...

Job Title:Workforce & Quality Expert ManagerWork Setup and locationOnsite in TaguigNight Shift ScheduleSalary Package:100, ,000.00 max salaryKey Responsibilities:Workforce Strategy & Planning:Design and manage forecasting models to align staffing with historical trends, business volume, and seasonal changes.Optimize shift strategies and scheduling logic...

Minimum QualificationsWilling to be employed under Protemps, Inc. (agency) for a contract period of five (5) months. There is a potential to be considered for a direct-hire role, subject to performance evaluation and management approval.Work Arrangement - On Site 5 days a weekCan start immediatelyEducationCollege graduate in Finance / Accountancy /...

Primary Function / General Purpose of PositionThe Expert, Transition and Business Transformation is a specialized individual contributor responsible for executing transition and transformation initiatives with precision and control. The role leads simple to moderately complex projects or workstreams, ensuring delivery of high-quality documentation, knowledge...

KEY RESPONSIBILITIES:•A subject matter expert with organization's Human Resource Information Systems (Workday, UKG Dimensions, ServiceNow and Hyland Onbase) with the ability to understand how the systems work together and use this knowledge to resolve employee needs, complete processes, test new processes, and troubleshoot as appropriate.•Serves as the...