Field Services Engineer
4 days ago
Company Description
Everlife-Lifeline is a major provider of Clinical Diagnostics, Blood Bank, Newborn Screening, Molecular Diagnostics, and Life Science Research products in the Philippines. We are dedicated to delivering high-quality and innovative solutions to healthcare providers and researchers. Our products play a crucial role in improving patient care and advancing scientific research.
Role Description
This is a full-time hybrid role for a Field Services Engineer, located in Iloilo with some work from home flexibility. The Field Services Engineer will be responsible for providing technical support, troubleshooting equipment issues, performing preventive maintenance, and delivering excellent customer service. Daily tasks include visiting client sites, diagnosing and repairing equipment, and providing training to clients on product usage and maintenance.
Qualifications
- Field Service and Troubleshooting skills
- Technical Support and Preventive Maintenance skills
- Strong Customer Service skills
- Excellent problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Experience in Clinical Diagnostics or related fields is a plus
- Bachelor's degree in Engineering, Electronics, or related field
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