
Senior Customer Service Representative
2 days ago
Senior Customer Service Representative
Your potential has a place here with TTEC's award-winning employment experience. As a Senior Customer Service Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTEC.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Novaliches, Monday to Friday from 10am to 5pm at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers' experience being just average or an exceptional one. Your experience in the industry is valued here.
During a Typical Day, You'll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- 6 months or more of customer service experience
- Senior High school graduate or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the team leader. You'll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: PH-National Capital-Quezon City, Metro Manila
Job: _Customer Care Representative
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱228,000 per yearECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing &...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per yearJob Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Santaisabel Full timeCustomer Service Representative (North Edsa)Candidate must possess at least a Bachelor's/College Degree, High School Diploma, or Senior High School Diploma in any course.Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesCore Responsibilities:• Handle all incoming phone calls with courtesy and professionalism.• Answer...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Jocson College Inc. Full timeCustomer Service Representative (North Edsa)Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma on any course.Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesCore Responsibilities:• Handle all incoming phone calls with courtesy and professionalism.• Answer...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱150,000 - ₱250,000 per yearProbe CX is looking for an enthusiastic full-time Customer Service Representative in Eastwood, Quezon City, to serve as a friendly representative for an Australian airline client, providing excellent service to their passengers.We are on the lookout for candidates who are:At least high school/senior high school graduate, College undergraduate or College...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱240,000 - ₱324,000 per yearJob Title: Customer Service RepresentativeLocation: Onsite – Bridgetowne, Quezon City // UP Ayala Technohub // Mall of Asia PasayWork Setup: Full-Time | OnsiteJob Overview:We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives for our BPO clients. In this role, you will be responsible for...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Fastrising Full time ₱40,000 per yearCompany DescriptionUp to 40k offerRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Quezon City. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, managing customer experience, and handling customer service inquiries. Day-to-day...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Comrise Full time ₱150,000 - ₱250,000 per yearJob Summary:We are looking for a Customer Service Representative (CSR) for our Travel Account who will assist customers with booking inquiries, itinerary changes, flight/hotel reservations, and other travel-related concerns. The ideal candidate is detail-oriented, customer-focused, and able to handle inquiries efficiently and professionally.Key...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full time ₱150,000 - ₱250,000 per yearJob SummaryAs aBilingual (German) Customer Service Representative, you'll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, connect with...