People Operations Manager

Job Title:
People Operations Manager

Work Location:
Clark Pampanga

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job. Here, you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

Awards

• FedEx has consistently ranked among the top 20 in the "World's Most Admired Companies" report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World's Most Ethical Companies in 2023

What you will do

The People Operations Manager will provide high level of technical expertise and advise to members of management. This role involves management responsibility for a team of partners in the location. With expertise in the local market, this role shall provide guidance and act as a subject matter expert on local laws, regulations and key people related initiatives that align with business objectives. The successful candidate is expected to deliver analytics, interpret results and apply complex information to influence key business decisions. This role shall lead high impact cross-functional projects and initiatives to achieve optimal results for the business and its people.

Essential Functions

• Agility:
  Develops, recommends and executes tools and processes to assist in the achievement of goals within area of expertise. Applies diverse but structured tools to achieve results or develop new or enhanced services. Develops and delivers training for internal customers or vendors within area of expertise as appropriate.
• Business Acuity:
  Develops and maintains expert knowledge in relevant company principles, processes, tools and best practices; current and forthcoming external requirements (can include Country/Regional regulations) and current/emerging market trends and practices within area of expertise. Provides expert advice proactively and on request, which may include advising on appropriate solutions for complex or unique issues. Share knowledge with peers and management.
• Data Analytics:
  Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiates, defines and leads to the development and communication of effective reports to key stakeholders, including executive/senior management.
• Employee Relations and Compliance:
  Ensures on-going compliance with defined company processes and procedures, relevant legislation and external regulations, and predefined agreements. May include review of policies or standards to ensure compliance or design of new policies/ standards if appropriate. May complete department level audit and notify management of any non-compliance issues as they arise.
• Stakeholder Management:
  Builds and develops effective relationships with members of management to influence and optimize business outcomes. Has the capacity to maintain high sense of confidentiality and is capable to drive key people's initiatives by embodying the true subject matter expert with alignment to department goals and objectives.
• Strategic Workforce Management:
  Identifies and develops goals, which may include forecasts relating to business initiatives and projects within remit in alignment with divisional and corporate goals. Demonstrates understanding of factors influencing goal achievement communicates to key stakeholders and secures commitment. May develop and present business or project plans to management. Contributes to the review of business cases/plans.

You will be a great fit if you

• Bachelor's degree in human resource management, business, behavioral and/or similar studies.
• Candidates must have at least 5 years minimum management experience leading diverse teams in the field of HR. HR Business Partners, HR Generalists and People Advisors are also encouraged to apply.
• Ability to work under pressure and tight deadlines.
• Proven record of achieving results in a fast-paced environment
• Experience working in an MNC with regional exposure is a plus.
• Has good command of the English language and can articulate thoughts confidently with ease

What you can expect

• Attractive remuneration package includes:
• Performance Incentive
• Medical and Life Insurance
• Allowance/s
• Career Growth and Personal Development
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more

Our Commitment
to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx?

Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.