Current jobs related to Healthcare Team Leader - Cebu City, Central Visayas - HRTX
-
Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Xtendops Full timeWe're Hiring: Team Leader (BPO Setup) Are you a results-driven leader with a passion for coaching and developing high-performing teams? Join XtendOps as a Team Leader and take charge of driving operational excellence and client satisfaction from legal intake law firm account. Location: Onsite – Cebu Schedule: Night shift Experience: At least 2 years...
-
Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Teleperformance Full timeAbout the role Reporting to the Operations Manager, this full-time Team Leader role will be based at our modern office in Cebu City, Cebu. As a Team Leader for our Travel Account, you will be responsible for leading and developing a high-performing team that delivers exceptional customer service to our global clients. This is an excellent opportunity to...
-
Healthcare CSR w/ 30k Signing Bonus
4 days ago
Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full timeDreaming of a long, stable career? Have you ever thought of a career in BPO healthcare? Invest in quality education and be trained by the best in industry.The job of a Healthcare Executive is to handle inbound customer service support calls from the customers as well as outbound for follow-ups. Work in a spirit of teamwork and cooperation, convey a sense of...
-
Senior Delivery Manager
1 week ago
Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Full timeCompany DescriptionOmega Healthcare Management Services, founded in 2003, is a global leader in providing intelligent solutions that enhance revenue cycle operations, administrative workflows, care coordination, and clinical research. With a team of over 35,000 skilled professionals across the United States, India, Colombia, and the Philippines, Omega...
-
Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines HGS Offshore Staffing Solutions Full timeRole Overview:The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives in a fast-paced, 24x7x365 operational environment. The role focuses on driving team performance, ensuring service excellence, managing escalations, and maintaining operational stability. The Team Leader is accountable for...
-
Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full timeQualificationsAt least 1–2 years of experience as a Team Leader in a BPO/Contact Center environment.Strong understanding of Cebu site operations and local workforce culture (advantage).Excellent communication, leadership, and coaching skills.Proven track record of improving team performance using data-driven approaches.Job Type: Full-timePay: Up to...
-
Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Assistant Manager/Team Leader (Cebu) | OnsiteWork Setup: 100% onsite (Cebu)Shift Schedule: 24/7; ShiftingRequirements:Minimum 1 year of leadership experienceInsurance-specific experience in handling side of the business requiredPreferably P&C claimsPreferably in Personal lines claims FNOL (First Notice of Loss) or similar experience.
-
Team Leader
4 days ago
Cebu City, Central Visayas, Philippines SSG Full timeAbout The RoleAs a Team Leader, you will play a crucial role in driving team success. Your responsibilities will include:Assessing, measuring, and enhancing the productivity performance of agents associated with client service delivery and revenue generation.Taking charge of team productivity, conducting thorough productivity reviews, and implementing...
-
Team Leader
1 week ago
Cebu City, Central Visayas, Philippines ContactPoint360 Full timeJoin our CP360 Family, todayFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come...
-
Team Leader
2 weeks ago
Cebu City, Central Visayas, Philippines Planas chuliganas Full timeWe are Planas Chuliganas, a European BPO with a 500+ strong team, expanding in Cebu We're looking for a dynamic Team Leader who thinks outside the box and is hungry to deliver excellence. You'll work closely with our client, and lead a team supporting customers in various channels.What You'll Do:Lead, inspire, and challenge your team to think beyond the...
Healthcare Team Leader
2 weeks ago
Job Description
- Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management.
- Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures.
- Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques.
- Adjust to the needs of meeting service level agreements under supervision of Manager.
- Ensure training needs of team members are met.
- Successfully complete all client related training and keep record of the same.
- Hold team briefings on a daily basis with the team.
- Communicate all process and client changes to direct reports within specific timelines and keep record of such updates.
- Act as a single point of contact for the assigned team members for all their job related needs and create a harmonious work environment.
- Escalate performance related issues with respect to assigned team members to Managers on a timely manner (PIP).
Qualifications:
- Total of 2-5 years of experience in the US BPO/Healthcare industry.
- Bachelor's Degree in Nursing
- Minimum of 1-2 years of Team Lead experience in a US Healthcare account
- Excellent leadership and interpersonal relationship
