Billing and Collections Manager

2 weeks ago

Pasig, National Capital Region, Philippines Pag-asa Steel Works, Inc. Full time ₱1,500,000 - ₱3,000,000 per year

We are seeking a results-driven Billing and Credit and Collections Manager to lead and optimize our entire Accounts Receivable (AR) function.

This critical management role is responsible for overseeing critical financial processes related to customer invoicing, credit risk management, and the recovery of outstanding payments.

If you are a leader with a sharp financial mind and proven ability to motivate a high-performing team, we want to hear from you

Key Responsibilities

Collections Strategy & Performance

  • Lead Collections: Design, implement, and manage aggressive yet professional collections strategies to meet or exceed monthly cash collection targets and reduce delinquency rates. Ensure timely collections of EWT certificates from customers.
  • Days Sales Outstanding (DSO) Management: Analyze Accounts Receivable aging and other KPIs to proactively identify and resolve issues impacting DSO.
  • Escalation: Handle complex, escalated collection issues and negotiate payment plans or settlements with key clients.

Billing & AR Oversight

  • Billing Accuracy: Oversee the billing and invoicing process to ensure absolute accuracy and compliance with customer contracts and company policies.
  • Cash Application: Ensure efficient and accurate cash application and reconciliation of the Accounts Receivable ledger.
  • Dispute Resolution: Collaborate with Sales and Customer Service to swiftly investigate and resolve all billing and payment disputes.

Credit Risk & Compliance

  • Credit Policy: Develop, enforce, and regularly review the corporate credit policy and terms.
  • Risk Assessment: Evaluate the creditworthiness of new and existing customers using financial statements and credit reports; set and monitor appropriate credit limits.
  • Compliance: Ensure all credit and collections practices adhere to local, state, and federal laws (e.g., FDCPA).

Leadership & Reporting

  • Team Leadership: Hire, train, mentor, and manage the Billing and Collections team, fostering a culture of accountability and continuous improvement.
  • Financial Reporting: Prepare and present regular, comprehensive AR reports, including aging analysis, bad debt reserve recommendations, and key performance metrics (KPIs) to senior management.

Process Improvement

  • Drive automation and systems enhancements within the AR/Collections lifecycle.

QUALIFICATIONS

Experience: 10+ years of progressive experience in Credit and Collections, with 3+ years in a leadership/management role

Education: Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.

Technical Skills: Advanced proficiency in MS Excel (pivot tables, VLOOKUPs) and experience with ERP system

Core Skills: Exceptional leadership, negotiation, and communication skills. Strong analytical and problem-solving abilities.

Preferred: Experience in B2B, manufacturing, or construction materials

Essential Traits: Integrity and ethics, diligence and meticulousness, proactiveness, resilience, leadership, composure under pressure, professionalism

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