Concierge Supervisor

20 hours ago

Paranaque City, Calabarzon, Philippines Century Properties Management Inc. Full time $40,000 - $80,000 per year

Job Title: Concierge Supervisor

Location: High-Rise Condominium, Parañaque City

Reports To: Property Manager / Building Manager

Supervises: Concierge Staff, Front Desk Officers, Lobby Attendants

Job Summary:

The Concierge Supervisor oversees the front-of-house operations of the condominium, ensuring exceptional service delivery to residents and guests. This role requires a strong leadership presence, attention to detail, and a commitment to maintaining the standards of luxury and professionalism expected in a high-rise residential setting.

Key Responsibilities:

1. Concierge Operations:

  • Supervise daily operations of the concierge and front desk team.
  • Ensure the lobby area is clean, organized, and welcoming at all times.
  • Monitor proper handling of calls, inquiries, guest logs, and visitor policies.
  • Ensure prompt assistance with deliveries, resident requests, and general inquiries.

2. Resident & Guest Services:

  • Provide residents and guests with courteous, prompt, and efficient service.
  • Coordinate resident services, including booking amenities, arranging transportation, and managing maintenance requests.
  • Handle complaints or special requests with professionalism and tact, escalating when necessary.

3. Staff Management:

  • Train, schedule, and evaluate performance of concierge/front desk staff.
  • Conduct regular briefings and ensure team adherence to service protocols and house rules.
  • Monitor the grooming and conduct of staff to maintain the property's image and standards.

4. Security & Safety Coordination:

  • Work closely with security personnel to manage access control and visitor management.
  • Ensure emergency protocols are understood and followed by the concierge team.
  • Maintain updated emergency contact information and communicate important advisories to residents.

5. Administrative Duties:

  • Prepare daily and monthly concierge reports.
  • Maintain accurate records of incident reports, visitor logs, and service requests.
  • Assist the Property Manager in implementing building policies and disseminating notices.

Qualifications:

  • Bachelor's degree in Hospitality, Business Administration, or a related field preferred.
  • Minimum 2–3 years of experience in a front desk or concierge role; 1+ year in a supervisory capacity.
  • Strong leadership, communication, and customer service skills.
  • Professional appearance and demeanor.
  • Proficient in MS Office; familiarity with condominium management software is an advantage.
  • Flexible with work schedule, including weekends and holidays.

Preferred Traits:

  • Calm under pressure and proactive in resolving issues.
  • Strong organizational and multitasking skills.
  • Fluent in English and Filipino; knowledge of other languages is a plus.
  • Local knowledge of Parañaque and Metro Manila establishments/services is advantageous.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance

Ability to commute/relocate:

  • Parañaque: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Location:

  • Parañaque (Preferred)

Work Location: In person

  • Room Attendant

    20 hours ago

    Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time $20,000 - $40,000 per year

    REQ13147 Room Attendant (Open)POSITION SUMMARY:The Attendant, Room is responsible for the daily servicing and turndown of the guest rooms and cleanliness of the service areas in accordance to established policies and procedure.Areas include the floor pantry including the staff toilet, guestroom corridors, stairwells and service lift lobby.PRIMARY...

  • Hotel Front Desk Supervisor

    2 days ago

    Antipolo City, Calabarzon, Philippines Jskhotels Full time

    Join One of Northern Indiana's Leading Hospitality GroupsAs one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding...

  • Concierge Supervisor

    18 hours ago

    Makati City, National Capital Region, Philippines Century Properties Management Inc. Full time $40,000 - $60,000 per year

    Job Title: Concierge SupervisorLocation: Makati City, PhilippinesReports To: Property Manager / Building ManagerEmployment Type: Full-TimeJob Summary:The Concierge Supervisor is responsible for overseeing the daily operations of the concierge team to ensure excellent service delivery to residents and guests of the high-rise condominium. This role involves...

  • Concierge

    3 weeks ago

    Cebu City, Central Visayas, Philippines Arthaland Corporation Full time

    Welcome and greet all residents and guests upon arrival.Provide basic and accurate information about the property and its policies.Assist clients in securing transportation services when needed.Security & Access ControlMaintain security by following registration procedures and controlling elevator access.Monitor and respond to requests through the Building...

  • Nurse Concierge

    18 hours ago

    Makati City, National Capital Region, Philippines Genfinity Full time ₱500,000 per year

    About the job Nurse ConciergeJob Summary:The Nurse Concierge will initiate calls to Medical Providers to gather pertinent medical information such as but not limited to, the extent of the patient's injury, treatment plan, etc. Communication with injured workers would be done over text message. S/he should be comfortable and efficient in handling outbound and...

  • Residential Real Estate Manager

    1 week ago

    Bacolod City, Western Visayas, Philippines beBeeAdministration Full time

    Job Summary">We are seeking a skilled Property Administrator to join our team. The successful candidate will be responsible for managing the day-to-day operations of residential real estate, including the maintenance and upkeep of building systems.">The ideal candidate will have a strong background in property management, excellent communication skills, and...

  • Property Administrator

    20 hours ago

    Bacolod City, Western Visayas, Philippines Rockwell Land Corporation Full time ₱800,000 - ₱1,200,000 per year

    Job DescriptionResponsible for performing functions relating to the management of the residential real estate, establishing, and maintaining programs for the performance of the building systems.Such programs include a routine review and inspection of the various mechanical, electrical, life safety, plumbing, and elevator equipment and include a checklist of...

  • Concierge Supervisor

    18 hours ago

    Quezon City, National Capital Region, Philippines Ayala Property Management Corporation Full time $40,000 - $50,000 per year

    Job DescriptionAttends to the daily concerns of residents and ensures that proper action is always givenMeet residents' needs, offer options, resolves problems and gives feedback to residentsEnsures full customer satisfactionEnsure proper implementation of safety and security policies of the property.Follow the standards in filing documents and the procedure...

  • Concierge Supervisor

    18 hours ago

    Quezon City, National Capital Region, Philippines Ayala Property Management Corporation (APMC) Full time ₱200,000 - ₱300,000 per year

    Job DescriptionAttends to the daily concerns of residents and ensures that proper action is always givenMeet residents' needs, offer options, resolves problems and gives feedback to residents to ensure full customer satisfactionEnsure proper implementation of safety and security policies of the propertyFollow the standards in filing documents and the...

  • Clinical TeleReceptionist

    19 hours ago

    Makati City, National Capital Region, Philippines Careview Corporation Full time ₱600,000 - ₱1,200,000 per year

    Job description:Summary:Patients will find Careview more reachable, and easy to contact. Act as a concierge for all Careview centers and services. Response to schedule will be less than 10 minutes (Sales to ask schedule for patient). Centralize and efficient way for announcing, disseminating information and reminder of patient schedule. They will document...

  • Clinical TeleReceptionist

    19 hours ago

    Makati City, National Capital Region, Philippines Careview Corporation Full time ₱18,000 - ₱22,000 per year

    Summary:Patients will find Careview more reachable, and easy to contact. Act as a concierge for all Careview centers and services. Response to schedule will be less than 10 minutes (Sales to ask schedule for patient). Centralize and efficient way for announcing, disseminating information and reminder of patient schedule. They will document phonecall, text...

  • Front Desk/Concierge Supervisor in Quezon City

    19 hours ago

    Quezon City, National Capital Region, Philippines TahjNSDMM Management Services Inc. Full time ₱500,000 - ₱1,000,000 per year

    • Minimum of 2 Years Work Experience • Proven experience as Supervisor or relevant role in a Hotel or Residential industry• Bachelor degree holder in Business Administration / Engineering / Tourism/ Hospitality - or other similar courses• Personable and projects a professional image• Ability to learn a variety of Job descriptions• Excellent...