Customer Sales Specialist

About Penbrothers

Penbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR, payroll, compliance, and employee engagement - creating an environment where talent can thrive and global companies can grow.

About the Client

Our client is a New York–based leader in eco-friendly pest management solutions, serving both residential and commercial customers. They specialize in integrated pest management (IPM), combining advanced diagnostics, certified detection teams, and innovative treatment methods like heat, freezing, and exclusion. With industry-leading certifications, they are recognized for their commitment to safety, sustainability, and long-term results. Their customer-first approach goes beyond immediate solutions, focusing on education and prevention. By blending expertise, technology, and care, our client helps protect people, property, and the environment.

About the Role

We're looking for a Customer Sales Specialist to connect with customers, promote products, and close deals across calls, emails, and chats. You'll drive sales growth, deliver excellent customer experiences, and consistently hit - or exceed - your targets. If you're motivated by commissions, confident in your communication skills, and ready to thrive in a fast-paced environment, this role is built for you.

What you'll do

• Engage with customers via calls, emails, and chats to promote and sell products/services.

• Handle inbound and outbound calls professionally while driving sales opportunities.

• Achieve and exceed sales targets through effective product presentations and closing strategies.

• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

• Maintain accurate records of customer interactions, leads, and sales activities.

• Collaborate with the team to improve scripts, conversion strategies, and overall performance.

What You Bring

• Minimum of 3 years of proven sales experience with a strong track record of hitting targets (B2B and B2C experience required).

• Neutral English accent with excellent communication, persuasion, and negotiation skills.

• Highly motivated by commissions, bonuses, and performance-based incentives.

• Confident, resilient, and able to thrive in a fast-paced, results-oriented environment.

• Strong interpersonal skills with the ability to quickly build rapport and close deals.

• Self-motivated, competitive, and eager to maximize earnings through performance.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.

• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.