it specialist

14 hours ago

Pasig, National Capital Region, Philippines 569b61c8-2f85-4cff-80ea-0522a768a4c9 Full time ₱480,000 - ₱600,000 per year

AXECOM is a diversified supplier of Telecommunications products, specialising in fibre optic internet solutions and cloud-based telephony systems, serving the Eastern seaboard and beyond. AXECOM provides a technologically advanced, high-quality, and reliable approach to business workflow – including networking and

Description

The IT Specialist will be responsible for implementation and problem resolution related to local, wide area and data centre networks to provide consistent and reliable IT Network services.

JOB RESPONSIBILITIES:

  • Install and maintain data centre hardware, software installation and upgrades on LAN/WAN including but not limited to switches, routers, firewalls, DHCP and IP Addressing.
  • Monitor, troubleshoot, and maintain AXECOM's Networks including Circuits, Virtual Private Networks, Firewalls, Routers, Switches, Wireless Access Points, Identity Services Engine and Application Centric Infrastructure.
  • Develop, deploy, and test client's networks, including routers, switches and WIFI units.
  • Provide superb technical system and user support by responding to calls, email, and other requests for technical support.
  • Develop and document Best Practices on related technical matters including network diagrams and documentation.
  • Increase First Contact Resolution Rate and increase Knowledge-base utilisation.
  • Act as an escalation point for critical incidents.
  • Ensure service levels are achieved in line with customer expectation and published SLA's.
  • Review performance reports and make service improvement recommendations.
  • Evaluate network systems and act as a liaison between customers and technical escalation teams.
  • Learning 3CX telephony system

QUALIFICATIONS:

  • Extensive experience in a similar role.
  • Strong technical expertise in network operations, including routing, switching, and layer 2-3 networking.
  • Experience with both Ubiquiti and Unifi, Networking Hardware and Software including ACI, Firewalls, Routers, Switches and Wireless.
  • Experience with AWS cloud networking.
  • Cisco certifications are desired but not required.
  • Strong communication and interpersonal skills.

SCHEDULE:

  • Day Shift (Mondays - Fridays) Australian time zone
  • Fixed Weekends Off
  • Hours commencing 6AM
  • Office-based Job
  • Can start Immediately
  • Willing to work in Ortigas Center, Pasig City

WHAT WE OFFER:

  • Salary Range: Php 40,000 to 50,000 per month depending on experience
  • Annual Salary Reviews
  • With HMO after a qualifying period
  • A red-hot opportunity to work with a successful Australian Company that cares about you.
  • A fun, energetic work environment
  • High-level skills training
  • Long-term career growth opportunities

APPLY NOW

SEND your RESUME to  or contact us

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