Workforce Management Analyst

2 days ago

Manila, National Capital Region, Philippines Tenet Healthcare Full time ₱1,200,000 - ₱2,400,000 per year

Company Benefits:

  • Competitive Salary
  • HMO on day 1 plus 1 dependent; Additional 1 HMO dependents upon regularization
  • Group life insurance
  • PTO Credits
  • Annual Appraisal
  • Annual Performance Bonus

Working Conditions:

  • Willing to work on a full-remote
  • Willing to work in a nightshift schedule

Position Summary

We are seeking a Workforce Operations Data Analyst to join our Workforce Operations team. This role will play a key part in ensuring accurate, timely, and actionable workforce reporting. The Analyst will be responsible for generating daily, weekly, and monthly reports from multiple systems, reconciling data across platforms, and distributing reports to leadership and key stakeholders.

Key Responsibilities:

Reporting & Analysis

  • Generate daily, weekly, and monthly workforce reports from HR, scheduling, time & attendance, labor, financial and other systems.
  • Ensure consistency and accuracy of workforce data by collating and crosswalking information from multiple systems.
  • Support ad hoc reporting requests from the workforce operations team.

Data Management

  • Extract, clean, and validate data from disparate sources.
  • Develop and maintain standardized reporting templates and dashboards.
  • Perform data quality checks and resolve discrepancies in collaboration with system administrators and operational teams.

Collaboration & Communication

  • Distribute workforce reports to leaders and stakeholders in a timely and organized manner.
  • Present findings in a clear, concise format suitable for both technical and non-technical audiences.

Qualifications:

  • Bachelor's degree in Data Analytics, Business, Healthcare Administration, Human Resources, or related field (or equivalent work experience).
  • 2+ years of experience in data analysis, reporting, or a related field (internships or healthcare exposure preferred).
  • Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas) and familiarity with reporting tools (e.g., Power BI, Tableau, or similar).
  • Basic knowledge of SQL or database querying preferred.
  • Strong analytical skills with attention to detail and accuracy.
  • Excellent communication skills with the ability to translate data into actionable insights.
  • Ability to manage multiple tasks and deadlines in a fast-paced healthcare environment.

  • Workforce Analyst

    2 days ago

    Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Benefits:15% Night differential20 Paid Time Off (PTO) per yearAnnual AppraisalAnnual IncentiveHybrid Work ArrangementWeekends offHMO with FREE 2 dependentsGroup life insuranceWorking Conditions:Night-shift (9pm-6am)Hybrid Work SetupFixed Weekends OffPosition SummaryWe are seeking a Workforce Operations Data Analyst to join our Workforce Operations team. This...

  • Workforce and Reporting Analyst

    1 week ago

    Manila, National Capital Region, Philippines Five9 Full time ₱900,000 - ₱1,200,000 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Workforce Optimization Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Datacom Full time ₱1,200,000 - ₱2,400,000 per year

    About DatacomWith over 6,200 people, and centre's of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has...

  • Workforce Optimization Analyst

    1 week ago

    Manila, National Capital Region, Philippines Datacom Connect Full time ₱900,000 - ₱1,200,000 per year

    About DatacomWith over 6,200 people, and centre's of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has...

  • Workforce Management Analyst I

    1 week ago

    Manila, National Capital Region, Philippines RELX Group plc Full time ₱300,000 - ₱600,000 per year

    The Workforce Management Analyst I is responsible for forecasting, scheduling, reporting and real time management of telephonic/voice, e-mail and chat operations for various teams in REPH and offshore business unit partners. S/he will analyze workforce metrics, trends/patterns and resource allocation to meet organizational needs. S/he will be taking the lead...

  • Workforce Manager

    1 week ago

    Manila, National Capital Region, Philippines SOUND DECISIONS Full time ₱900,000 - ₱1,200,000 per year

    Were seeking a Workforce Manager to own end-to-end workforce management for our customer-facing operations. You will lead forecasting, capacity planning, scheduling, real-time management, and performance reporting to ensure we meet service levels efficiently while controlling costs. This role partners closely with Operations, Finance, HR, and Technology to...

  • Workforce Management Real-Time Analyst

    6 days ago

    Manila, National Capital Region, Philippines Thumbtack Full time ₱1,200,000 - ₱2,400,000 per year

    Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....

  • RTA Workforce Supervisor

    2 days ago

    Manila, National Capital Region, Philippines IntouchCX Full time ₱540,000 - ₱780,000 per year

    As Workforce Supervisor, You Will…Evaluate forecasting and capacity models to give recommendations for long term staffing needsProvide clear communication of the forecasted workload, changes, assumptions and inputsEscalate discrepancies in data to management with recommendations for actionWork with business leadership to coordinate processes to meet the...

  • Workforce Management Supervisor

    1 week ago

    Manila, National Capital Region, Philippines Optum Full time ₱1,200,000 - ₱2,400,000 per year

    Workforce SupervisorPositions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other...

  • Workforce Management Scheduler

    2 days ago

    Manila, National Capital Region, Philippines Optum Full time ₱1,200,000 - ₱2,400,000 per year

    Job ResponsibilitiesAnalyzes and investigatesProvides explanations and interpretations within area of expertisePerform historical data analyses of performance data to identify trends/patterns, and make appropriate recommendations (e.g., call volumes, intra-day patterns, root cause analysis)Gather workforce metrics/data and distribute reports (e.g., call...