Integration Management Specialist

2 weeks ago

Ortigas, Philippines ICHS-Hire Full time ₱1,200,000 - ₱1,680,000 per year

DUTIES AND RESPONSIBILITIES:

  • Act as a helpful and reliable point of contact for integrating clients regarding technical integration matters.
  • Participate in and support client meetings, including kick-offs, system walkthroughs, and coordination sessions, ensuring clear communication and understanding.
  • Collaborate effectively with internal IT, Business, and Compliance teams to facilitate the timely and successful delivery of integration solutions aligned with client needs.
  • Actively seek opportunities to improve and automate existing integration processes and workflows.
  • Clearly communicate the status of integration projects, including progress updates and any potential challenges, to both clients and internal stakeholders.
  • Prepare clear and concise reports on client integration status for various stakeholders.
  • Assist in tracking and resolving client technical requests or escalated issues during and after integration.
  • Continuously learn and develop expertise in our systems, integration methods, and relevant technologies.
  • Perform other related functions as assigned to support business needs and your professional growth.
  • Contribute to the onboarding of new team members by providing an overview of the team's function, structure, and place within the organization.

JOB COMPETENCIES/SPECIFICATIONS:

  • API Familiarity: Foundational understanding of API concepts (REST, JSON, etc.) and the ability to read and interpret API documentation.
  • API Tools Exposure: Some hands-on exposure to API tools like Postman for understanding, testing, or troubleshooting API functionality is required.
  • Technical Aptitude: Ability to quickly grasp technical concepts related to system integration, system setup, and testing, and communicate them effectively.
  • Client Interaction: Experience or demonstrated aptitude for interacting professionally with clients or external partners in a technical context.
  • Problem-Solving & Initiative: An intuitive approach to identifying potential issues and a proactive mindset towards learning and finding solutions. Keen interest in process improvement and automation.
  • Organizational Skills: Strong organizational skills with the ability to manage multiple tasks, pay attention to detail, and prioritize effectively in a dynamic environment.
  • Communication Skills: Excellent listening and comprehension abilities, coupled with strong verbal and written communication skills in English.
  • Team Player: Collaborative spirit and willingness to work effectively within a team and across departments.
  • Experience: At least 3 years of relevant working experience.
  • Educational Background: Holds a bachelor's degree in a relevant technical field (e.g., Computer Science, Information Technology, Engineering) OR possesses equivalent practical experience demonstrating the required skills and aptitude. We value potential and a willingness to learn

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Experience:

  • API Integration (REST, JSON, etc.): 2 years (Required)
  • Exposure in API Documentation: 2 years (Required)
  • POC of client duing pre and post integration: 2 years (Required)
  • Integration Management Specialist: 3 years (Required)

Work Location: In person

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