
Clinic Manager
7 days ago
Operations & Administration
- Manage daily clinic operations, ensuring smooth workflows and adherence to schedules.
- Oversee patient scheduling, billing, inventory, and documentation systems.
- Ensure compliance with health, safety, and regulatory requirements.
Team & Staff Management
- Supervise, train, and support clinic staff (nurses, front desk, assistants).
- Create work schedules and ensure adequate staffing levels.
- Foster a positive, professional, and service-oriented team culture.
Patient Experience
- Ensure excellent patient service standards from consultation to follow-up.
- Handle patient concerns and feedback with professionalism and empathy.
- Support the doctor in ensuring quality of care and operational efficiency.
Business & Growth Support
- Monitor clinic performance, expenses, and revenue goals.
- Assist in marketing initiatives, promotions, and patient engagement programs.
- Provide regular reports and recommendations to the doctor/owner.
Qualifications
- Bachelor's degree in Nursing, Business Administration, or Healthcare Management preferred.
- Minimum 2–3 years of experience in healthcare, aesthetic, or hospitality management.
- Strong organizational, leadership, and multitasking skills.
- Excellent communication and customer service skills.
- Knowledge of medical/aesthetic clinic operations is an advantage.
- Proficiency in Microsoft Office/Google Workspace; familiarity with EMR/clinic software is a plus.
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