Accounts Receivable Management Head

Position Summary:

The Accounts Receivable Management Head is responsible for managing and overseeing the credit and collections function within the organization. This role ensures effective credit risk management, timely collections, and accurate financial reporting while maintaining strong relationships with customers and internal teams. The role also involves developing credit policies, analyzing customer creditworthiness, implementing collection strategies, and minimizing bad debt risks to safeguard the company's financial health.

Key Responsibilities:

• Establish and maintain a credit risk management framework in alignment with company policies and industry best practices.
• Develop and implement credit policies and procedures to ensure financial stability and operational efficiency.
• Evaluate customer creditworthiness by analyzing financial statements, payment history, and market trends.
• Regularly review and adjust credit limits based on customer performance, external market factors, and financial strength.
• Approve or reject credit applications based on risk assessment and company policies.
• Monitor accounts receivable aging reports and ensure timely collection of outstanding payments.
• Establish and enforce collection strategies to reduce delinquent accounts and minimize bad debt write-offs.
• Work closely with sales and customer service teams to resolve payment disputes and ensure smooth transactions.
• Identify accounts requiring legal action, collection agency intervention, or negotiation of payment programs.
• Ensure compliance with company policies and legal regulations regarding collections and credit management.
• Oversee the reconciliation of transactions and balances to ensure accurate and up-to-date financial records.
• Generate detailed reports on accounts receivable, collections performance, and high-risk accounts for management review.
• Maintain bad debt and bad debt recovery records to support financial planning and decision-making.
• Liaise with customers, suppliers, banks, and legal teams to negotiate terms, settle disputes, and recover outstanding payments.
• Collaborate with internal departments (Finance, Sales, Legal, Supply Chain, and Customer Service) to optimize credit and collection processes.
• Ensure effective communication of credit policies to customers and internal teams to avoid disputes and misunderstandings.
• Continuously improve credit assessment, collection processes, and reporting systems to enhance efficiency and accuracy.
• Ensure compliance with financial regulations, industry standards, and company policies regarding credit risk management.
• Train and mentor credit analysts and collection officers to enhance their skills and performance.
• Ensure proper documentation and record-keeping of all credit and collection activities.
• Support audits and external reviews related to credit risk, collections, and financial reporting.
• Perform other duties as assigned by the Chief Finance Officer.

Job Qualifications:

• Must possess a bachelor's degree in accounting, finance, business administration, or a related field. A professional certification (e.g., CPA) or equivalent is an advantage.
• Minimum 5-7 years of experience in credit and collections, financial risk management, or accounts receivable management.
• Experience in the FMCG, distribution, or retail industry is highly preferred.
• Ability to evaluate customer creditworthiness, analyze financial statements, and determine appropriate credit limits and terms.
• Skilled in managing collections strategies, negotiating payment arrangements, and resolving overdue accounts professionally and effectively.
• Proficient in interpreting financial data, preparing AR performance reports, and using insights to guide strategic decisions.
• Deep understanding of AR‑related financial standards, internal audit controls, and regulatory requirements.
• Experienced in supervising AR teams, setting performance goals, coaching staff, and managing workload distribution.
• Ability to streamline AR processes, implement automation tools, strengthen internal controls, and reduce operational inefficiencies.
• Strong capability to collaborate with sales, finance, legal, and external partners to resolve issues and align AR policies.
• Able to evaluate complex AR challenges, make data‑driven decisions, and implement effective resolutions.
• Willing to report onsite full-time in Banawe, Quezon City.