sales admin

4 days ago

Quezon City, National Capital Region, Philippines PAPH TRAVEL AND TOURS Full time

Job Summary: The Sales Admin plays a crucial role in supporting the sales department by monitoring sales activities, managing quotas, and ensuring smooth workflow operations. This position involves coordinating communication, handling administrative tasks, and facilitating the sales team's needs to drive performance and efficiency.

Key Responsibilities:

  • Sales Monitoring: Track and analyze sales performance metrics, including quotas and targets, to provide insights and reports to management.
  • Workflow Management: Oversee daily sales operations, ensuring efficient processes and adherence to best practices.
  • Communication & Delegation: Prepare and distribute memos, reports, and updates to the sales team; serve as a point of contact for internal communications.
  • Administrative Support: Assist with the preparation of sales presentations, proposals, and contracts; manage sales documentation and records.
  • Resource Coordination: Manage travel arrangements and allowances for sales personnel; ensure the team has the necessary tools and resources.
  • Training & Onboarding: Assist in training new sales staff on processes, tools, and company policies.
  • Problem Solving: Address and resolve booking officer issues that may arise in their workflow, providing timely solutions to enhance productivity.
  • Call Center Oversight: Monitor the call center system to ensure all incoming and outgoing calls are attended promptly. Generate reports on call metrics and performance, identifying areas for improvement.

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