Fraud Forensics Expert

9 minutes ago

Taguig, National Capital Region, Philippines Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description
We are seeking a proactive and detail-oriented Fraud Analyst to join our Fraud Risk & Revenue Assurance team. The successful candidate will be responsible for safeguarding our organization and customers from existing and emerging threats through continuous monitoring, in-depth investigation, and proactive fraud prevention across various platforms and networks. This role is integral to our fraud detection operations and forensics investigation team to further enhance our fraud detection & mitigation strategies. The position is open to individuals with experience in fraud or analytics, as well as recent graduates who demonstrate strong analytical skills, high integrity, and a passion for learning.

Detection
Key Responsibilities:

  • Monitor transactional activities and perform timely detection of potential fraudulent behavior across sales and after-sales processes.
  • Perform monitoring, detection, and analysis of transactions and usage data across multiple platforms to identify potential fraudulent activity.

Investigation

  • Conduct daily investigations and analysis of flagged or suspicious transactions.
  • Conduct thorough investigations into fraud cases to determine root cause, impact, and recommend effective mitigation strategies
  • Conduct field operations to gather additional facts and details
  • Drafts preliminary reports of investigations, including initial recommendations under supervision.
  • Support HR in the administrative proceedings
  • Acts as court witness for investigation cases handled

Collaboration With Working Teams

  • Coordinate with internal support teams and business units to validate issues and escalate cases as needed.
  • Collaborate with diverse internal and external stakeholders to ensure investigation findings are actioned and to support cross-functional risk initiatives.

Data Insighting & Risk Assessment

  • Provide data-driven insights to improve fraud controls, detection tools, and operational processes.
  • Proactively conduct risk assessments on new and existing products and services to identify and address potential vulnerabilities

Others

  • Prepare and submit daily and weekly reports summarizing investigation findings and insights
  • Develop knowledge and expertise in fraud risks related to sales, subscriptions, billing, customer management and new technologies
  • Research and stay current on emerging fraud trends and techniques to anticipate and prevent future losses.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

  • Forensic Auditor

    2 weeks ago

    Taguig, National Capital Region, Philippines DigiPlus Interactive Corp Full time

    About DigiPlus Interactive Corp.DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. For more information, visit: Main Duties and...

  • Fraud Operation Analyst

    19 minutes ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionWe are seeking a proactive and detail-oriented Fraud Analyst to join our Fraud Risk & Revenue Assurance team. The successful candidate will...

  • Senior Fraud Patterns Analyst

    17 minutes ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time

    We are seeking a Mid-to-Senior level Data Analyst to join a specialized 5-person team dedicated to fortifying our security ecosystem. In this role, you will bridge the gap between raw data and machine learning by transforming complex user behaviors into actionable intelligence. This is a high-impact position focused on identifying and neutralizing...

  • Fraud Officer

    8 minutes ago

    Taguig, National Capital Region, Philippines EastWest Bank Full time

    About the Job Location: Taguig Corporate Title: Junior Officer to Senior Assistant Manager Work Arrangement: Hybrid Our Enterprise Oversight team is looking for experienced professionals to join us in Taguig with the role of Fraud Officer. In this role you will apply an analytical approach to real-time review of alerts from multiple anti-fraud tools to...

  • Fraud Officer

    7 minutes ago

    Taguig, National Capital Region, Philippines East West Banking Corporation Full time

    About The JobLocation:TaguigCorporate Title: Junior Officer to Senior Assistant ManagerWork Arrangement:HybridOurEnterprise Oversightteam is looking forexperienced professionalsto join us inTaguigwith the role ofFraud Officer.In this role you will apply an analytical approach to real-time review of alerts from multiple anti-fraud tools to detect fraudulent...

  • Enterprise Fraud Division Head

    18 minutes ago

    Taguig, National Capital Region, Philippines EastWest Bank Full time

    About the Job Location: Taguig City Corporate Title: Vice President Work Arrangement: Hybrid Our Enterprise Oversight team is looking for experienced professionals to join us in Taguig City with the role of Enterprise Fraud Division Head. In this role, you will lead and manage the Division's key activities including fraud risk identification, detection,...

  • Enterprise Fraud Division Head

    9 minutes ago

    Taguig, National Capital Region, Philippines EastWest Bank Full time

    About the JobLocation: Taguig CityCorporate Title: Vice PresidentWork Arrangement: HybridOur Enterprise Oversight team is looking for experienced professionals to join us in Taguig City with the role of Enterprise Fraud Division Head.In this role, you will lead and manage the Division's key activities including fraud risk identification, detection,...

  • Enterprise Fraud Division Head

    7 minutes ago

    Taguig, National Capital Region, Philippines East West Banking Corporation Full time

    About the JobLocation:Taguig CityCorporate Title: Vice PresidentWork Arrangement:HybridOurEnterprise Oversightteam is looking forexperienced professionalsto join us inTaguig Citywith the role ofEnterprise Fraud Division Head.In this role you will lead and manage the Division's key activities—including fraud risk identification, detection, investigation,...

  • Debit, Auto and Internal Fraud Department Head

    16 minutes ago

    Taguig, National Capital Region, Philippines EastWest Bank Full time

    About the Job Location: Taguig Corporate Title: Assistant Vice President to Senior Assistant Vice President Work Arrangement: Hybrid Our Enterprise Fraud team is looking for experienced professionals to join us in Taguig with the role of Debit, Auto and Internal Fraud Department Head. In this role you will lead and manage fraud risk activities for debit,...

  • Debit, Auto and Internal Fraud Department Head

    1 minute ago

    Taguig, National Capital Region, Philippines East West Banking Corporation Full time

    About the JobLocation:TaguigCorporate Title: Assistant Vice President to Senior Assistant Vice PresidentWork Arrangement:HybridOur Enterprise Fraud team is looking for experienced professionals to join us in Taguig with the role of Debit, Auto and Internal Fraud Department Head.In this role you will lead and manage fraud risk activities for debit, auto, and...