Debit, Auto and Internal Fraud Department Head

1 week ago

Taguig, National Capital Region, Philippines East West Banking Corporation Full time

About the Job

Location:
Tagui

gCorporate Titl
e: Assistant Vice President to Senior Assistant Vice Presiden

tWork Arrangement:
Hybri

d

Ou
r Enterprise Fra
ud team is looking fo
r experienced professiona
ls to join us i
n Tagui
g with the role o
f Debit, Auto and Internal Fraud Department He
a

d.

In this role you will lead and manage fraud risk activities for debit, auto, and internal sectors by executing critical decisions to address threats and protect the bank's reputation. You will collaborate with the enterprise fraud head and key stakeholders to drive prevention, detection, and recovery strategies that minimize financial losses while maintaining customer tru

**st.

Your dream. Our fo**

cus.East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experie

nce.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attain

ment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to su

**ccess.

What the role will**

  • entail

Manage the net fraud loss budget by assisting the business in implementing best in class fraud tools and processes that balance profitability with customer service exc
- ellence.Design and implement effective strategies and controls within agreed timelines to proactively manage fraud and address identified risk wea
- knesses.Identify and share industry best practices, working closely with business units to determine the feasibility and implementation of new fraud prevention m
- easures.Monitor fraud detection performance and analyze industry trends to implement necessary parameter changes and identify key strategic opport
- unities.Oversee the timely resolution of investigation cases, including the management of high-profile or sensitive fraud incidents and the monitoring of disputed cas
- e aging.Ensure accurate and timely reporting of fraud cases to external entities, including VISA TC 40 reports and regulatory filings such as BSP RCL
- and STR.Collaborate with the Project Management Office and various stakeholders to drive fraud risk projects and ensure alignment with broader business obj

**ectives.

What we're lo**

  • oking forHolder of a Bachelor
  • 's degreeMinimum of 5 years of experience in the debit card business with a specialized focus on fraud ma
  • nagement.Strong understanding of the financial landscape and the strategies utilized by indust
  • ry peers.Advanced ability to identify, assess, monitor, and mitigate risks using data-driven control
  • measures.Excellent written and oral communication skills with a proven track record of building effective relationships across f

**unctions.

What you can expect from joinin**

  • g our teamCareer development and training opp
  • ortunitiesCompetitive salary package an
  • d benefitsPerformance-based incentives and recognition programs to reward high-performing i
  • ndividualsOpportunity to work with industry experts and be mentor
  • ed by themDefined career progression paths to guide you in your professio

nal growth

To know more about us, and our career opportuni
ties visit https://careers-

stwest-bank

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