Fresh Graduate

1 day ago

Cebu City P, Philippines JPMorganChase Full time ₱250,000 - ₱500,000 per year

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job Responsibilities

  • Manages inbound calls daily, delivering comprehensive support for financial products
  • Utilizes customer service expertise to interpret needs and deliver continuous insights
  • Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
  • Excels both independently and collaboratively, driving team success and achieving goals
  • Follows all regulatory and departmental practices and procedures diligently
  • Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

  • Bachelor's degree from an accredited institution required.
  • Communication, information gathering, and decision-making skills
  • Ability to manage complex customer interactions using empathy, composure, and sound judgment
  • Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
  • Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
  • Ability to solve problems and effectively present and explain solutions
  • Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
  • Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

  • FRESH GRADUATE

    2 weeks ago

    Pasay P, Philippines Sapient Global Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.Promptly and effectively address customer concerns,...

  • Open to Fresh Graduates

    2 weeks ago

    Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱400,000 - ₱600,000 per year

    About the RoleNo need to have a finance degree. If you're a fresh graduate (any field) with great communication and willingness to learn, this is your chance to break into a high-demand industry.What you'll be doing• Attend training to build financial knowledge• Consult clients online• Recommend investment and insurance options• Track client progress...

  • Fresh Graduate

    2 weeks ago

    Quezon City, National Capital Region, Philippines Peregrine Consulting Ltd Full time ₱150,000 - ₱250,000 per year

    Job SummaryJunior Internal Auditor is responsible for auditing and verifying compliance of functional/operational processes in Business Units to ensure their alignment to the company's goals and objectives. Fresh graduate friendly role.Job Responsibilities:Developing an annual audit plan using appropriate risk-based methodology, including any risks or...

  • Finance Specialist

    4 days ago

    Cebu City, Philippines Jollibee Worldwide Services Full time

    The Finance Specialist is responsible for supporting financial operations and strategic planning across assigned brands, with a focus on profitability analysis and cost management. This role involves preparing detailed financial reports, partnering with cross-functional teams, and ensuring alignment between projections and actual performance. Review and...

  • IT Fresh Graduates

    1 day ago

    Paranaque City, Calabarzon, Philippines iEminence Consulting Services Full time ₱300,000 - ₱450,000 per year

    We are looking for a proactive and driven INFOR ERP Trainee Consultant to support ERP implementation projects and pre-sales initiatives. This role provides hands-on experience with enterprise resource planning systems focused on logistics, manufacturing, and supply chain operations. As part of the team, you will help analyze business processes, document...

  • Fresh graduate

    1 day ago

    Quezon City, National Capital Region, Philippines Sapient Global Services Full time ₱170,000 - ₱300,000 per year

    Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative - Easy Account in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply NowResponsibilities:Assist customers with placing and tracking food orders via phone calls.Handle delivery issues and...

  • Fresh Graduates Virtual Job Fair

    2 weeks ago

    Cebu City, Central Visayas, Philippines ARAM ENTERPRISES INC Full time ₱200,000 - ₱250,000 per year

    About the role This is an exciting opportunity for fresh graduates to join ARAM ENTERPRISES INC' as a Non-Voice Customer Service Representative. In this full-time role, you will be providing excellent customer service and support to our valued clients remotely from Cebu Central Visayas.What you'll be doingResponding to customer inquiries and requests via...

  • Fresh Graduates Virtual Job Fair

    1 day ago

    Cebu City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱150,000 - ₱250,000 per year

    About the role NEW ERA PLACEMENT AGENCY CO. is seeking enthusiastic and driven fresh graduates to join our dynamic team in Cebu City. This full-time role offers the opportunity to kick-start your career in a customer-focused environment, providing excellent service to our valued clients.What you'll be doingHandling inbound and outbound calls with...

  • Office Assistant- Fresh Graduate

    1 day ago

    Santolan P, Philippines CHEF'S SECRET Full time ₱15,000 - ₱30,000 per year

    •Order Processing•Customer Inquiries•Communication and Coordination•Documentation and Record-Keeping•Customer Relationship Management•Problem Resolution•Product KnowledgeQualifications:Graduate of any Bachelor's DegreeWith excellent customer service experience (ex. receptionist, service crew, customer service representative) is advantageCan...

  • Accounting Staff

    1 week ago

    Lipa City, Philippines ICareerup,Inc. Full time

    Qualifications: - Graduate of BS Accountancy - No experience needed - Open for FRESH GRADUATES - Willing to work in LIMA Technology Center, Lipa City, Batangas Working schedule: - Monday to Saturday