System Support Programmer

6 days ago

Makati City, National Capital Region, Philippines Phil Care Manpower Full time ₱900,000 - ₱1,200,000 per year

Qualifications:

  • 1 - 2 Years experience in system support and report programing using Jasper.
  • Background in the non-life insurance company
  • Graduate of BSIT/ BSCOMSCIE/ BSCOE or any related field

JOB SUMMARY:

In-charge of assisting the system users; develop and test configurable GenIISys reports; in-charge of testing system updates based on GenIISys weekly released notes, and responsible in updating and monitoring of Service Request (PFIC and CPI).

· To provide systems support in Head Office and Branches through email, phone call, and other electronic medium.

· To develop/revise configurable reports.

· To perform data extraction as requested by the system users.

· To resolve and troubleshoot system issues.

· To update the MIS SRF Log and monitor the submitted SR to GeniiSys Mantis.

· In charge of generating weekly and monthly reports, ex. RSA and Bond reports.

· To assist the team leader in preparing time estimates and justification for assigned tasks.

· To encode new Assured record, and monitor submission of complete documents (KYC, ID, etc)

· To upload KYC, application forms, ID, and corporate documents to Document Management System (DMS)

· To modify the commission rate of an agent in GenIISys based on the approved request.

· To send email on completed SRF for user acceptance and status.

· Coordinates with vendors on system errors.

· Train and assist users in the proper use of the systems.

· Perform other duties as required by the team leader or department head.

Expected Key Results:

  • Provide system support to GenIISys users, developed and modify reports using Jasper Reports.

Skills & Trainings:

  • Oracle SQL, PL/ SQL
  • Jasper reports
  • Familiarity with non life insurance systems and process

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

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